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AARC State Affiliate Policy & Procedure Manual. Tom Lamphere BS, RRT, RPFT Executive Director, Pennsylvania Society For Respiratory Care. Policy & Procedure Manual. A Policy should outline the overall rules, reason, and purpose of the program and service.
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AARC State Affiliate Policy & Procedure Manual Tom Lamphere BS, RRT, RPFT Executive Director, Pennsylvania Society For Respiratory Care
Policy & Procedure Manual • A Policy should outline the overall rules, reason, and purpose of the program and service. • A Procedureshould be the actual step by step instructions on how to successfully deliver the service, including who is responsible for the delivery of each part.
Policy & Procedure Manual • A detailed policy and procedure manual should be developed so everyone understands their role and responsibilities in order to provide a consistent product. • In theory, someone should be able to pick up your P&P manual and know how to complete the procedure.
Why You Need A P&P Manual…. • Policies are spelled out in black & white. • Provides documentation to know WHO is responsible for implementing and/or enforcing a particular policy. • Provides documented workflow.
What Can Happen Without A Policy & Procedure Manual…. • Established policies and procedures can be lost with turnover of personnel.
What Can Happen Without A Policy & Procedure Manual…. • Wasted time trying to figure out how to deal with a particular situation.
What Can Happen Without A Policy & Procedure Manual…. Loss of consistency.
Policy & Procedure Manual • Always a work in progress…. • Changes to existing policy • New policies • Deleted policies • Annually updated prior to start of new year to incorporate all changes, additions and deletions from prior year.
PSRC Policy & Procedure Manual • Currently 19 pages (plus Appendixes) • Annually updated prior to start of new year to incorporate all changes, additions and deletions from prior year.
Biggest Keys To Re-Engineered PSRC P&P Manual…. • Mission Statement • To represent Respiratory Therapists in Pennsylvania • Vision Statement: • To be recognized as the leading organization for respiratory care in Pennsylvania.
Biggest Keys To Re-Engineered PSRC P&P Manual…. Core Values • Professionalism • Do what’s right • Passion • Vision • Provide community • Take action • Growth
Biggest Keys To Re-Engineered PSRC P&P Manual…. Core Strategies • Education • Advocacy • Fun
Take Home Notes….. • EVERY AARC state affiliate should have a policy & procedure manual. • Provides info on WHO is responsible for implementing and/or enforcing a particular policy. • Provides documented workflow. • Provides consistency. • Eliminates wasted time.
Take Home Notes….. • Review, add, edit, and delete policies on an ongoing basis. Review and update entire manual annually • Re-visit affiliate’s Mission and Vision statements and simplify as much as possible. Develop strategies to carry out the mission and vision.
THANKS! Email: Thomaslamphere@comcast.net