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Usability testing Basics

Learn the basics of usability testing and how it improves user experience. Discover why, what, and how to test, along with practical tips and recommended gear. Find time for it in libraries like Penn State.

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Usability testing Basics

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  1. Usability testing Basics Stephen Francoeur User Experience Librarian Baruch College (New York, NY)

  2. About Me

  3. ecahoy. “Finding Time in the Penn State Libraries.” YouTube. 2007. Web. 26 Mar. 2012.

  4. Learning Goals

  5. User Experience Adapted from Marc Hassenzahl and Noam Tractinsky,“User Experience - a Research Agenda.” Behaviour & Information Technology 25.2 (2006): 91–97.

  6. Nielsen, Jakob. “Usabiilty 101: Introduction to Usability.” useit.com. Web. 26 Mar. 2012.

  7. Highly Recommended

  8. Usability Tests

  9. Why Test at All?

  10. What Your Library Can Test

  11. Things You Control

  12. Things You Kind of Control

  13. Things You Barely or Don’t Control

  14. Identify Tasks for the Test

  15. Recommended Gear

  16. Tasks

  17. Screen Recording Software Price Features

  18. Staff of One

  19. “Guerilla testing!” Photo and caption credit:: Amanda Etches http://instagr.am/p/IuHhRri-wS/

  20. Staff of Two

  21. Draft a Test Protocol

  22. Before Each Test Participant Arrives

  23. Getting Each Test Participant Started

  24. Working Through Tasks

  25. As Each Participant Finishes

  26. After Test Is Done

  27. Focus on Fixing Easy Things

  28. For More Info Francoeur, Stephen. “Usability Testing Our New Website.” Beating the Bounds. 16 Jan. 2012. Web. 27 Mar. 2012. link Hassenzahl, Marc and Noam Tractinsky. “User Experience - a Research Agenda.” Behaviour & Information Technology 25.2 (2006): 91–97. link Krug, Steve. Rocket Surgery Made Easy: The Do-It-Yourself Guide to Finding and Fixing Usability Problems. Berkeley, Calif: New Riders, 2010. Print. Nielsen, Jakob. “Usabiilty 101: Introduction to Usability.” useit.com. Web. 26 Mar. 2012. link Reidsma, Matthew. “How We Do Usability Testing.” Matthew Reidsma. 15 Nov. 2011. Web. 27 Mar. 2012. link Reidsma, Matthew. “Why We Do Usability Testing.” Matthew Reidsma. 25 Oct. 2011. Web. 27 Mar. 2012. link University of Texas at Austin. “Usability Testing.” Web Publishing. University of Texas at Austin. 27 Mar. 2012. link

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