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Human Resource Management

Human Resource Management. Functions. Staffing Determining needs Recruiting Hiring Training and development Orientations Management development. Functions. Appraising Compensating Scheduling Benefits Moving employees Promoting, Terminating, Retiring Laws Safety and other issues.

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Human Resource Management

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  1. Human Resource Management

  2. Functions • Staffing • Determining needs • Recruiting • Hiring • Training and development • Orientations • Management development

  3. Functions • Appraising • Compensating • Scheduling • Benefits • Moving employees • Promoting, Terminating, Retiring • Laws • Safety and other issues

  4. HR • Function of all management – not just HR

  5. HR Issues • Abundance of unskilled workers • Shift in age composition of work force • Complex set of laws • Increase number of single parent and two-income families • Continued downsizing

  6. HR Issues • Competition from overseas labor pools • Increased demand for benefits tailored to individual • Growing concern over health issues, elder and child care • Decreased sense of employee loyalty

  7. Staffing • Determine future employment needs • Prepare job analysis • Job descriptions, specifications (qualifications) • Assessing future supply and demand of work force • Recruiting • Diverse population

  8. Issues with staffing • People with skills not available and must be hired and trained • Employees must be able to fit into corporate culture • Some organizations operate with union regulations, unattractive workplaces or offer low wages.

  9. Where to hire? • Internally • Less expensive • Backfill • External

  10. Process • Post job opening • Obtain resumes/applications • Select candidates • Interview (1-3 times) • Drug and other employment tests? • Select best candidate • Job offering

  11. Alternatives • Outsourcing • Contingent workers/temporary workers

  12. Training and development • Assess needs • Design training activities • Evaluate effectiveness

  13. Deliverables • Employee orientations • OJT/Mentors • Apprentice • Off-the-job training • Online • Vestibule training (similar equipment) • Job simulation (duplicates job conditions – pilot)

  14. Management Development • On-the-job-coaching • Understudy positions • Job rotation • Off-the-job courses

  15. Performance Appraisals • Establish standards • Communicate standards • Evaluate performance • Discuss results • Take corrective action • Use results to make decisions

  16. Compensating • Control employee costs • Most expensive part of a business • Some firms have asked for a reduction in wages • Considerations: • Productivity • Keeping good people

  17. Hay System • Job tiers each of which ahs a strict pay range • Most popular method used

  18. Other pay structures • Team pay – complex • Individual based – erodes team cohesiveness • Skill-based – related to growth of the individual and team • Fringe benefits – sick leave, vacation, pension, health plans • Cafeteria style fringe benefits

  19. Scheduling plans • Flextime • Core time • Compressed work week (4-10’s) • Work from home • Job sharing

  20. Employee movement • Promotions (boost morale, save $ recruiting) • Terminating (expensive) • “Employment at will” (“At will” doctrine) • “Golden Handshake” (early retirement) • Employee’s decision • Exit interviews

  21. Laws • Civil Rights Act of 1964 • Title VII prohibits discrimination in hiring, firing, compensation, apprenticeships, training, terms, conditions, or privileges of employment based on race, religion, creed, sex, or national origin (age added later)

  22. Laws • Equal Employment Opportunity Act (EEOA) – 1972 • Affirmative action • Civil Rights Act of 1991 – expanded the remedies available to victims of discrimination • Vocational Rehabilitation Act – prevents decimation against people with disabilities

  23. Laws • ADA – Americans with Disabilities Act of 1990 • Reasonable accommodations • Age Discrimination in Employment Act • Outlawed mandatory retirement before age 70

  24. Additional • Assistance with issues • Harassment • Unfair practices • Ensuring safety • OSHA

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