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Extending the tele -assistance model: experiences and future directions. Annamaria Chiasera. GPI Group IT for welfare Trento, Italy. Trento RISE in the EIT ICT labs. Joint consortium of research bodies and industries Bring research closer to the territorial and industries
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Extending the tele-assistance model: experiences and future directions Annamaria Chiasera GPI Group IT for welfare Trento, Italy
Trento RISE in the EIT ICT labs • Joint consortium of research bodies and industries • Bring research closer to the territorial and industries • Share expertise in a join effort for well being and eHealth • GPI as industrial partner and domain expert
A Tele-assistance Experience CitizenEvaluation Contact Center Agent User • User involvement vs work overhead
Today: Customer Financed Services Governance Family Providers Telemedicine Services No profit Organization
The Vision: Provider Financed Services Business Providers & Sponsors No profit Organization Telemedicine Services Governance Grocery Service Broker Guarantor Social Record Customer & Users Specialist Family Family Doctor
Modular Services: Easy Empowerment against Ageism • Quality of social life support • Active Lifestyle Courtesy of the IT4Life group of the University of Trento
A Relevant Market Healthcare • Fill the medical-social gap • Reach home in a more structured way Social Record Social
Healthy Ageing Partnership GPI’s interests: • EU Network to enable testing pilots and devise new project ideas • Extension and application of the business model in different realities • Experimentation of the technological and organizational setup in the TN-RISE consortium