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Peter James. New Ways of Working - Are they Sustainable? www.susteit.org.uk. ECONOMIC. What performance benefits? - productivity - quality of work - scheduling of work - absenteeism - recruitment and retention What learning benefits?
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Peter James New Ways of Working- Are they Sustainable? www.susteit.org.uk
ECONOMIC • What performance benefits?- productivity- quality of work- scheduling of work- absenteeism- recruitment and retention • What learning benefits? • What costs?- infrastructure- division- knowledge exchange
ECONOMIC • What performance benefits?- productivity- quality of work- scheduling of work- absenteeism- recruitment and retention • What learning benefits? • What costs?- infrastructure- division- knowledge exchange
PERSONAL/SOCIAL • What personal/social benefits?- work life balance- caring for children- caring for elders- greater control of work- community involvement- use of local services • What personal/social costs?- isolation- additonal hours- additional costs
TRAVEL • Do they substitute for travel?- commuting- business travel; commuting • What about the rebound effects?- more business contacts and trips?- use of cars?- effects on homes?
TRAVEL • Teleworking at BT- ‘worst case’ 48% offset of initial commute savings (but probably 20-40%- net savings of 20% of total company car use • BT Conferencing audio- 2 million calls- £135m avoided travel- £103m avoided time wastage - saved 97,628 t of CO2
SPACE • Big savings- BT has reduced property costs by over £1 billion pa- SusTel cases showed 80% cut in m3 per worker- CBI estimates UK commercial buildings can contribute 10% of targeted CO2 reductions • An implicit contract- put up with hotdesking, longer hours etc- for quality of life benefits
“I never had the opportunity to work in the nude in the office!” TRUE FLEXIBILITY?