Leadership Mastery How to Challenge Yourself and Others to Greatness

1. Leadership MasteryHow to Challenge Yourself and Others to Greatness

2. - Course Outline PowerPoint Presentation Workbook (82 pages) Available by email(be sure to sign in)

3. 8 hours – 6 CD program • What Leaders Do a. Old style leaders b. The power of Good Communication c. Embracing new ideas • Motivation and Mentoring a. Motivation b. Well-defined goals c. What it takes to find a Mentor • Hallmarks of Leadership Talent a. Expressing interest in others b. Optimism and cheerfulness c. Creativity and Aptitude • Embracing Risk a. Risk and mistakes b. Overcoming the fear of risk c. Three steps to reacting to risk • Inspirational Leadership a. Examples b. The core of inspirational leadership c. Leaders must take on more • Organizational Leadership a. Organizational structure b. Being fast and flexible c. Team building & enrollment • Finding Your Leadership Style a. Three important questions b. What type of leader are you? c. What would you like people to say about you? • Leadership in Balance a. Synergy b. Getting into shape c. Your most valuable resource – time d. Family • Leadership in the New Workplace a. Making people feel important b. Getting the message c. Challenging people • Practical Tactics and Techniques a. Following through b. Making promises c. Using humor d. Be consistent • The True Test of Leadership Mastery a. Responding in a crisis b. Training yourself to react calmly c. Problems as opportunities d. Dealing with blame • Putting It All Together a. The unpredictability of change b. Respect and enthusiasm c. Dealing with mistakes

4. WHAT LEADERS DO LEADERS ? QUALITIES ? - - - - - - - • - • - • - • - • - • - • -

6. Motivation and Mentoring • All Leaders must provide the necessary practical tools for accomplishing an objective • Communications • Motivation – requires ACTION + EMOTION + INTELLIGENCE • Motivation – must engage the body, the heart and the mind • Types of Motivation – physical or intellectual, emotional, negative, positive

7. Hallmarks of Leadership Talent • Recognizing talent – in yourself and in others • Optimism – most basic element of leadership talent • Cheerfulness – • Creativity – the ability to make something of value out of something of lesser value • Resilience – the capacity to rebound from setbacks, disappointments, and flat out failures

9. Risk • “The Road Less Traveled” • The possibility that mistakes will occur • If there’s a probable chance of success, train yourself to focus on that outcome instead of the chance for ruin • Don’t waste time worrying about catastrophes that never happen

10. Responses Make it clear that mere failure avoidance is not a worthwhile goal. Failure is not desired, but risk of failure is perfectly acceptable as long as there’s a greater probability of success. If and when something goes wrong, examine what has happened in a proactive framework and with a focus on the future. Encourage yourself and others to take risks again if the odds seem favorable.

11. Organizational Leadership(Kiwanis) • Shared sense of purpose – group of people with a team identity • People working together can accomplish extraordinary things • Unified vision of team members • Keep team members informed about how their work affects the organization, its customers and the outside world as a whole • Success is a group experience • What matters most is the performance of the whole group

12. A Sense of Worth • People need to feel important • Allow as many decisions as possible to pass through the entire group • Don ‘t dictate solutions • Don’t insist that things be done a certain way • Use the words “we” and “us” a lot (more than “I” and “me”) • Emphasize how everyone’s contribution fits in • No singling people out, no talk about the “weak link” in the chain • Every job (project) should be a training experience leading to even better performance of the job at hand • Ask “How would you like to improve?”

13. Time Management • Use an organizer or day planner • Avoid energy-draining, time wasting black-holes • Be realistic about what you can accomplish in the time you have • When it comes to being organized, every little bit helps • Make your down-time count

14. Leadership in Balance Professional / Volunteering Personal Family Friends Personal pastimes Health • Get along with everyone • Put yourself in the other person’s place • Respect and understand each other

15. Practical Tactics and Techniques 1. Follow through on the decisions you make 2. Let people know what’s expected of them, and be clear about what they can expect from you 3. Be very careful about making promises (when you make one, keep it) 4. Use humor generously but appropriately in leadership situations 5. Be liked AND respected 6. Master the game of one on one / face to face conversations 7. Be consistent

16. Practical Tactics and Techniques 8. Understand the four stages of competence - unconscious incompetence - consciously incompetent - consciously competent - unconscious competence 9. Have direct contact with all your managers (committee chairpersons) at least once a week 10. Always respond to email and phone call communications within 24 hours or less

17. Dealing With Crisis : The True Test Leaders are defined and judged by how they respond in a crisisThe worse the crisis, the more important the leader’s behavior becomes • Be Calm • Break the crisis down into manageable parts • See if there’s even a small part of the problem that you can solve, and if there are options you haven’t considered

18. Dealing With Crisis : The True Test Make a list of at least 50 proactive options you can do 4. When faced with a crisis, ask yourself, “Have I ever had to deal with something like this before?” 5. Banish all thoughts of blame from your mind, once and for all (blame is simply wasted energy, so let it go)

19. Putting It All Together • Look at life from other people’s perspective • Listen (you have two ears and one mouth, use them accordingly) • Understand the importance of genuineappreciation, recognition and praise • Harness the mighty power of enthusiasm • True Enthusiasm is made up of BOTHeagerness and assurance • Create an environment in which no one is above constructive criticism • Admit your mistakes • Make a Difference