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Department of Veterans Affairs. Recovery Auditing. Edward J. Murray VA Deputy Chief Financial Officer Deputy Assistant Secretary for Finance. Overview. VA approach to recovery audits Focus on Financial Services Center (FSC) recovery audit program Resulting improvements to internal controls.
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Department of Veterans Affairs Recovery Auditing Edward J. Murray VA Deputy Chief Financial Officer Deputy Assistant Secretary for Finance
Overview • VA approach to recovery audits • Focus on Financial Services Center (FSC) recovery audit program • Resulting improvements to internal controls
VA Approach • Aggressively pursuing recovery auditing • Contract recovery audits • Health Administration Center • In-house recovery audits • VA Supply Fund • Financial Services Center • Objectives • Recovery of funds • Enhanced internal controls
Financial Services Center (FSC) • Franchise Fund “fee for service” entity • Supports VA and 10 other Federal customers • Provides common financial services • Commercial and medical claims payments • Credit card payment processing • Accounting services • VA payroll processing • Recovery audits
FSC Audit Recovery • Recovery Audit Program • Hired commercial audit firm FY 2000 • Brought in-house FY 2001 • GAO “best practice” FY 2002 • Types of payment reviews • Vendor credits • Vendor/medical claims duplicate payments • Employee awards • Interest penalties and sales taxes
FSC Audit Recovery (Cont’d.) • Leverage centralized payments • Data mine high probability duplicates • Validate and recover via collection/offset • Process managed via web application • On line field station validation • Automated bills of collection • Recovery audit “benchmark” contract • Three years of payment data ($15+B) • 2 ½ years work: $82K in new collections • Discontinued contract and incorporated lessons learned
VA Focus on Internal Controls • FSC enhancements • Transition from paper to e-invoicing • OCR technology for invoice processing • Centralizing VA medical claims payments
Summary • VA keys to recovery audits • Centralized payment processing • Leverage tools to perform/manage recovery audits • Improve internal control posture • FSC available for recovery audit consulting/recovery audit work • FSC Director: Rod Wood, Rodney.Wood@va.gov