Human Resource Management

1. Human Resource Management 1 Chapter 8

2. Understand how human resource managers recruit and select employees. Illustrate the various types of employee training and development methods. Describe different types of pay systems and how to evaluate employees. Describe the most important laws affecting the workplace with which human resource managers need to be familiar. Describe the key human resource management challenges facing managers today. Learning Objectives

3. People – Most valuable asset Employees expect fair payment The Human Resource Process Vital to development & strategic planning Broad responsibilities Introduction to HRM

4. Management begins with planning Five steps: Prepare HR inventory Prepare job analysis Job description Job specification Assess future HR demands Asses future supply Establish HR plan Determining HR Needs

5. Expanding the Work Force

6. Not always easy Internal candidates External candidates Difficult for small businesses Recruiting from a Diverse Population

7. Expensive process Six-step selection process: Obtain complete application forms. Conduct initial and follow-up interviews. Give employment tests. Conduct background investigations. Obtain results from physical exams. Establish trial periods. Contingent workers Selecting Employees

8. Training and Development • 3 steps: Assessing, Designing, Evaluating • Employee orientation • On-the-job-training • Apprentice programs • Off-the-job training • Online training • Vestibule training • Job simulation • Management training

9. Compensation • Competition for employees • Long-term success • Labor intensive firms • Objectives of a carefully managed compensation and benefits program: • Attract efficient employees • Provide work incentive • Keep valued employees • Maintain competitive position • Provide employees with financial security

10. Salary Hourly wage or day work Piecework system Commission plans Bonus plans Profit-sharing plans Stock options Fringe benefits Health benefits 401k plans Pay Systems

11. Appraising Employees • Performance Appraisal • Six steps: • Establish standards. • Communicate standards. • Evaluate performance. • Discuss results. • Take corrective action. • Performance Improvement Plan (PIP) • Use results to make decisions.

12. Alternatives to Traditional Scheduling • Flextime plan • Core time • Compressed workweek • Telecommuting • Job sharing

13. Laws Affecting HRM Laws and Government Programs Protecting Equal Opportunity • Title VII of the Civil Rights Act of 1964 • EEOA • Affirmative action • Family Medical Leave Act (FMLA)

14. Laws Protecting the Disabled • Vocational Rehabilitation Act of 1973 • ADA of 1990 • Reasonable accommodation Laws Protecting Aging Employees • ADEA of 1967 • 40 years of age or older • 20 or more employees • Allows age limits for certain jobs

15. Challenges in Human Resources • Employee relations Working with Unions • Industrial revolution • Knights of Labor • American Federation of Labor (AFL) • Industrial unions • Congress of Industrial Organizations (CIO) • AFL-CIO

16. Negotiation Tactics used by Unions • Labor contract • Strike, boycott • Mediation, arbitration Negotiation Tactics used by Management • Lockout • Injunction

17. Executive Compensation • “Going rate” • Determined by profitability • Stock options • Golden parachute Globalization • HR completes same functions • Cultural difference are critical Work-life Balance • Win-win situation

18. Comparable Worth • Beyond equal pay Sexual harassment • Hostile work environment • 90% settled out of court • Quid pro quo Securing and Retaining the Best Workers • Motivation • Expensive to hire new employees