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The Forty “Thieves” of Food Service

Learn how to identify and combat theft in food service with best practices and empowerment techniques. Review purchasing, receiving, storage, preparation, production, service, and sales to guard against losses. Empower your team with practical steps and key learnings.

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The Forty “Thieves” of Food Service

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  1. The Forty “Thieves” of Food Service Hope S Hale, MS, RD, CD Hale Services, LLC haleservices@gmail.com

  2. Objectives • Review areas where thieves may reside • Establish best practices to combat and eliminate • Steps to empower team to guard against reoccurrence • Summarize key learnings

  3. Purchasing • Volume • Cost of goods • Specifications • Purchasing policy • Expense budget • Audit of invoices and payment

  4. Receiving • Theft • System for credits • Facilities • Perishables

  5. Storage • Placement of products • Temperature and humidity • Inspection of storage areas • Sanitation • Inventory system • Control of area

  6. Issues • Storeroom records • Individuals access

  7. Preparation • Excessive trim • Raw yield • Commodity usage • HACCP

  8. Production • OVER PRODUCTION • Cooking method • Temperature control • Cooking and holding procedures • Production records • Standardized recipes • Batch cooking

  9. Service • Portion size • Serving utensils • Over serving • Record keeping • Carelessness

  10. Sales • Food leaving premises • Unrecorded meals • Popularity vs. consumption • Trend data • Meal price • Unauthorized meals

  11. Empowerment • Definition: The process which enables individuals/groups to fully access personal/collective power, authority and influence, and to employ that strength when engaging with other people, institutions or society. www.Wikipedia.com

  12. Empowerment in school foodservice • Who does this include: • Foodservice staff • Student helpers • School personnel • Others

  13. Summary • Purchasing • Receiving • Storage • Issues • Preparation • Production • Service • Sales

  14. Thank You! Hope S Hale, MS, RD, CD Hale Services, LLC haleservices@gmail.com

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