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Astragraphia at a Glance. A Brief History. 1971 PT Astra International Inc. appointed as XEROX exclusive Distributor in Indonesia. 1976 PT Astra Graphia was officially established to take over AI’s role for XEROX.
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A Brief History 1971 PT Astra International Inc. appointed as XEROX exclusive Distributor in Indonesia. 1976 PT Astra Graphia was officially established to take over AI’s role for XEROX 1983 Appointed as Exclusive Disributor for DIGITAL EQUIPMENT CORPORATION (DEC) Computer in Indonesia. 1989 PT Astra Graphia, Tbk offered 20% of its shares to the public. Now being traded at both Jakarta & Surabaya Stock Exchanges. 1993 Establish joint venture company with DIGITAL EQUIPMENT CORPORATION 2000 Focus on IT based document solution 2001 Focus organization plays a large role at Document Solution & IT Solution
Hertanto Mangkusasono Managing Director Shared Services MOBU/MBU Operational Business Planning Document Consultant & Integrated Solution Branch Operation Medan Customer Operation Support Document Production System Business Batam Pekanbaru Palembang System, Process & Quality Document Office System Business Jakarta I,2,3,4,5,6 Tangerang Karawang HRD, Logistic & Management Services Document Multi Product Business Bandung Semarang Surabaya Denpasar Finance & Accounting Document Business Services Balikpapan Makassar Audit Mobile Services Business Major Account
System and Network • System : • International Standard Company by ISO 9002 Certification • SAP as integrated system • Knowledge management structure by DocuShare • Sales and Service Network : • Xerox Global Network System • 19 Branches • 69 Service points • 26 Reseller
VisionCustomer Preferred Partner in Document Solution in IndonesiaMissionEnhance Document Value into Knowledge to Inspire Creative Business Action
Document at a Glance Document Definition • Most important vehicle for the transmission of information between people • Package of data structure for informational purposes • Function • Documents as a Support Processes • Documents as a Support Products • Documents as a Products • Life Cycle
Corporate strategy Process Document Strategy IT Strategy • Corporate Strategy : Establish the company direction • IT Strategy : Determine data & technology processing strategy • Document Strategy : Define the information which is implied in the document starts from design, layout and the way of the document is being produced and maintain • modeled by : Dr Michael Turton - Cavendish consultant, Document Process and Ownership Document Strategy
vision strategy DOCUMENT STRATEGY content form/medium physical - HW / SW modeled by Mike Glesk and Doug McLaine, ‘How to know when you have a good document strategy’ Document Strategy Model as Solution Design Reference
Information Technology Traditional Printing DocumentSpace • PrintSpace • MarketSpace • DecisionSpace Source : Xplor
What happen today Globalization Major organizational Changes Digital technology revolution Market driven product / services Higher education Culture Transformation • Pressure to be more productive • NEED TODAY : speed in doing, decision, new knowledge development Impact Growth of knowledge exponentially means… any knowledge related ‘what we do’ must manage well
Knowledge Transformation Knowledge Repository Knowledge Retrieving - New Decision - New Idea Document and Knowledge Document Creation MEANS….. Document is DNA of Knowledge (Rick Thoman) Knowledge means Resource of Document It means….manage knowledge same as manage document --> can’t manage knowledge/document without supporting the technology
Document Solution is ... ... an offering comprised of hardware, supplies, software and people-based services which solves a problem, improves an existing work process, or creates a market or competitive advantage
List of Major Customer by Industry • Pertamina (1977) • Vico (1990) • Conoco (1982) • ARCO (1981) • Caltex Pacific Indonesia (1978) • Total Indonesie (1978) • Freeport Indonesia (1995) • INCO (1982) • PLN (1981) • Garuda Indonesian Airways (1980) • Telkomsel (1996) • Sumitomo Corporation (1981) • Siemens (1982) • Toyota Astra Motor (1976) • Arthur Andersen (1982)
List of Major Customer by Industry • US Embassy (1990) • Japan Embassy/JICA/JETRO (1990) • Finance Ministry (1980) • Research & Technology Ministry (1983) • Government of Jakarta (1983) • Indonesian Central Bank (1979) • Indonesian Army Force (1982) • Jakarta Stock Exchange (1990) • Citibank (1985) • Bank Central Asia (1981) • Bank International Indonesia (1985) • Bank Mandiri (1998)
Global Account and International Customers • Citibank • Siemens AG • Arthur Andersen • ARCO • Mobil Oil • EDS • Ernst & Young • Unilever • American Express • Asea Brown Boveri (ABB) • Caltex • VICO • Conoco • Standard Chartered Bank • Gulf Oil • Flour Daniel • Maxus • Unocal • Kellog • Newmonth • McDermott • SRI Nielsen • Dowell Schlumberger
DSTC Document Solution Technology Center
Our Commitment ... We deliver Quality and Excellence in all we do