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Team White Cheddar: Design Process. DJ Gallagher Steve Krumholz Michael Wu. HFID Team White Cheddar 11/08/05. Goals of the Project. Evaluate and re-design room scheduling software for Olin College Incorporate user feedback into a system that is both streamlined and intuitive.
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Team White Cheddar:Design Process DJ Gallagher Steve Krumholz Michael Wu HFID Team White Cheddar 11/08/05
Goals of the Project • Evaluate and re-design room scheduling software for Olin College • Incorporate user feedback into a system that is both streamlined and intuitive HFID Team White Cheddar 11/08/05
Preliminary Interviews • Interviewed community members about room scheduling. Observed their use of Olin’s current system • Recorded frustrations, helpful features, etc… • Characterized users based on experience with room scheduling and involvement in the Olin Community HFID Team White Cheddar 11/08/05
Personas • Based on characterizations of preliminary interview subjects • Mark • Larry • Ann HFID Team White Cheddar 11/08/05
Tasks/Scenarios • Reserve a room • Basic functionality required by every user (Mark) • Reserve a recurring event • Feature for primary and other advanced users (Larry) • Edit a reservation • Advanced functionality feature for primary user (Ann) HFID Team White Cheddar 11/08/05
Design Process • Culmination of user feedback and requirements for task/scenario completion • Explored different design alternatives, merged ideas when applicable • Features customized for primary user (Ann) • Maintained ease of use for novice users • Low-fidelity prototype user testing interactive prototype HFID Team White Cheddar 11/08/05
Eliminated side-bar • Moved links to tabs • Room filtering more advanced, intuitive HFID Team White Cheddar 11/08/05
Redundant functionality • Combined features HFID Team White Cheddar 11/08/05
Too much redundancy • Desire for improved e-mail capabilities
Positive user feedback, few changes • Mode-switching functionality added
Demo • Team White Cheddar First Interactive Prototype HFID Team White Cheddar 11/08/05
Biggest Lesson Learned • Value of low-fidelity prototype • Immediate incorporation of user ideas • Experimentation with higher levels of function • Re-evaluation of ability to complete persona goals and tasks HFID Team White Cheddar 11/08/05