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Mystic Business Consultants Group 1

Mystic Business Consultants Group 1 . Victoria Garcia Diana Atilano Carlos O. Castillo Martin Saucedo Jesse Dominguez Jehudiel Barba. Our Idea. Business Idea: Consulting Services for entrepreneurs Strategy: Segmentation

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Mystic Business Consultants Group 1

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  1. Mystic Business ConsultantsGroup 1 Victoria Garcia Diana Atilano Carlos O. Castillo Martin Saucedo Jesse Dominguez JehudielBarba

  2. Our Idea • Business Idea: Consulting Services for entrepreneurs • Strategy: Segmentation • Core Competency: Quality, Experience, and Knowledge Guaranteed • Business Processes: Customer services 24/7 Chat-line, Teleprescence, email, website, VRML

  3. Competitive Forces • Threat of new Entrants – High • Power of suppliers- High • Substitutes – High • Buyers/Customers –High • Industry Competitiveness – High

  4. Ethical Issues • Safety of the customers’ information • Reliable information from staff/employees

  5. CRM • What extra data we want from customers? • How will we find out? • How will we use it?

  6. Cutting Edge Information Technologies • Virtual Reality • Virtual Reality Modeling Language (VRML) • Expert Systems • Customer Metrics

  7. Questions??

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