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Our Pilot Adventure with Luminis IV Leading the Way

Our Pilot Adventure with Luminis IV Leading the Way. Sri Giridharan, Manager Web Services Michael Procopio, Web Services Developer. Gratuitous Plug. About Seton Hall University . Location: South Orange, New Jersey (14 miles from NYC) Undergraduate enrollment: 5,300

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Our Pilot Adventure with Luminis IV Leading the Way

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  1. Our Pilot Adventure with Luminis IV Leading the Way Sri Giridharan, Manager Web Services Michael Procopio, Web Services Developer Gratuitous Plug

  2. About Seton Hall University • Location: South Orange, New Jersey (14 miles from NYC) • Undergraduate enrollment: 5,300 • Graduate enrollment: 4,500 • Total faculty: 860 • Total administrators: 550

  3. Learning Management • Content • Commerce Current Configuration • Lotus Notes Apps • Lotus Notes DBs • Webmail Banner • Student Information System • Self-Service Banner • Interet Native Banner

  4. The Goal • Technical perspective • One-time authentication • Seamless/secure access to Univ. systems/apps. • Community perspective • Customizable workspace • Just-in-time content • Community development features.

  5. Proposed Configuration • Lotus Notes Apps • Lotus Notes DBs • Webmail • Learning Management • Commerce Luminis Banner • Student Information System • Self-Service Banner • Interet Native Banner • Content • Content • Content

  6. The Pilot • Focus groups • Student, faculty, administrators and information stakeholders • What do they want • Students: social networking, ability to design their own content • Faculty: see what students see, easy access to course rosters • Admins: access to data based on job function • All: timely alerts, easy access to personal information, categorized topics of interest

  7. The Pilot (cont’d.) • Pilot users • 50 students • 50 admins & faculty (including CPs) • Features • Existing login credentials • Links to courses & announcements • Integrated Banner channels • Email • Feedback dropbox

  8. Architecture Overview SSO connectors

  9. SSO SSO connectors LMG Architecture Overview Lotus Notes Banner INB Self Service Webmail Housing Scheduler Library BB Community BB Commerce Banner DB Active Directory

  10. Blackboard Integration • Established via CPIP • Courses/Orgs (announcements) • Content System • Commerce/Pirate Gold • Existing modules recreated as inline frames

  11. Lotus Notes Integration • Established via CPIP • Access to Lotus Notes applications • Help desk tickets • Tutor/Advisement sessions • Password management • Phone directory • Training registration • Asset management

  12. Email Integration • Webmail • Exchange • Live@EDU • Challenges • IMAP over SSL not supported • Workaround: Proxy … only supports 1 server • Non-configurable SSL ports • Personal email

  13. Banner Integration • User accounts • Events: • Flow from Banner  Luminis, Active Directory & Blackboard • Course assignments & enrollments • Banner channels

  14. Feeding the monster…

  15. Communication Central - Why Email broadcasts made us very unpopular No one reads emails Important announcements were ignored Sharing Intranet vs. public content CPs wanted to reuse broadcasts

  16. Communication Central - What Real time Feeds portal channels Ability to refine target audience Searchable and reusable Mandatory and Optional channels Security: who can broadcast to whom

  17. Communication Central

  18. Dynamic Content

  19. Dynamic Content

  20. Luminis Features • Using • Banner Integration • Groups • Targeted Announcements • Calendar • Not Using • Course Studio • User Attributes (bug) • Luminis Email

  21. Performance Testing / Metrics • Using jMeter • Simulating login, access to BB and SSB • Results: • Can support 300 users in 30 secs • Degrades beyond 400 users • On the lookout for alternative tools

  22. Concurrent IT Initiatives Current Future Email Faculty Admins Students Authentication Active Directory IDM CMS Integration LDI for e-Learning

  23. Challenges • Bridging expectations • Students vs Faculty vs Admins • Resources • Physical & intellectual • Timing • In the making for 2+ years with changing infrastructure • Roles and skills • Sys Admins & content providers

  24. Future Plans • More personalization • Choice of skins • User groups • Social network integration • Banner Channel development • Dynamic integration with public content • Feeds from university scheduler

  25. Future Plans (cont’d) • Load balanced Banner • Mobility initiative • Deliver services on smart phones • Calendar synchronization • “Mark Your Calendar” feature • Banner 8 • CAS

  26. Demo

  27. Questions giridhsr@shu.edu procopmi@shu.edu

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