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Kerri Peschock , BSN, RN, SRNA Verna Thomas, BSN, RN, SRNA. Scrubs 2:15-2:53. Objectives. Define the disruptive provider Describe disruptive behaviors affecting CRNA’s Explain the effects disruptive behavior has on an organization List strategies to reduce disruptive behaviors.
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Kerri Peschock, BSN, RN, SRNA • Verna Thomas, BSN, RN, SRNA
Objectives • Define the disruptive provider • Describe disruptive behaviors affecting CRNA’s • Explain the effects disruptive behavior has on an organization • List strategies to reduce disruptive behaviors
JCAHO Sentinel Event Alert SENTINEL EVENT ALERT #40 • The Joint Commission, 2008
Reflection • The Replacements • 1:41-2:15
Absenteeism & Turnover Staff Shortages Staff Dissatisfaction
Strategies Kicking and screaming not required
Facility Standards • Studer Group, Vanderbilt CPPA, 2009
Facility Interventions Studer Group, Vanderbilt CPPA, 2009
Final Thoughts & Questions