Are we all talking about the same cloud destination ?

1. Socitm Advisory Journeying to the Cloud in the Public SectorYour travel companion :Hertsmere Borough CouncilYour tour guide :Andy Yates – Associate Enterprise Consultant 5th July 2019

2. Are we all talking about the same cloud destination ? PAAS Public Cloud Private Hosting SaaS Private Cloud IAAS Then we have Hybrid Cloud?

3. Is this a real option, or is this just good for the CV? Cloud Spend Increasing Cloud Enabling Business Legacy Tech Inhibiting Change Cloud Optimisation Cloud as a Change Enabler Optimising costs of cloud highlighted as top initiative across 58% of cloud users. Vendors started to increase licensing costs for on premise Worldwide IT spending is projected to total $3.8 trillion in 2019, an increase of 3.2% [from 2018] 89% cited business enablement as the primary business driver for increased cloud adoption 71% say legacy workloads were preventing them from transforming their IT environment

4. Hertsmere Borough Council – Their Holiday Choices – Destination 1 • Hertsmere Borough Council had 3 travel destinations that they were considering in 2018: • Staying at Home, being traditional and holidaying in their own trusted location – called ‘Data Centre’ • This was a predictable holiday and everybody knew how to get this destination • Never quite sure how much it would cost, but always managed to afford it with savings (Capex) and recurring spend (Opex) • Other people liked this location and loved the safety and security of the place they called ‘On premise’ • Predictable and could even borrow space from other people and allow others to share their space • Transfer time was short (a walk along the corridor), people did not even go into the DC, they just looked in & worked remotely. • The room was very large, it previously had a lot of racks, but due to rationalisation it was now very sparse with little furniture

5. Hertsmere Borough Council – Their Holiday Choices – Destination 2 • Hertsmere Borough Council had 3 travel destinations that they were considering in 2018: • Committing to go away on holiday – but not really going, then saying we booked it, just in case we need it ? • The holiday companies (cloud providers) promoted it – buy a service, only use it when you need it in an emergency (Cloud Based Disaster Recovery) – you need DR, don’t have a facility, you have investment in infrastructure that needs to be ‘sweated’ • Gave confidence, but actually had the cost of the on premise data centre and the Cloud Based Disaster Recovery • Testing had to keep happening to check it was still available, costing money (albeit) less than if you really went away • Had to remember it was in place and it was setup correctly to be a viable destination • Questions were asked – why cant we stay in this place, why do we just use it when things go wrong ? • Had baggage that was troublesome, bulky legacy applications and some suppliers could not deliver operationally • The transfer time was longer, as soon as you arrived you came back home again, not getting the full experience • Some providers discredited the public options, claiming private options were better with no real evidence with bigger price tag

6. Hertsmere Borough Council – Their Holiday Choices – Destination 3 • Hertsmere Borough Council had 3 travel destinations that they were considering in 2018: • Researching the holiday , planning, options and choices, booking it and going away somewhere NEW • The holiday companies (cloud providers) said it would be easy, others added complexities and issues (the application vendors) many said they had travelled to this place , but clearly had not visited it • Some rogue agencies (partners) stated ‘best‘ to book a full package with us – we can do it all (£££) for you • Tricky decisions to make sure all travellers wanted to go on the trip • Having a voice of leadership, be the independent travel guide and clear the way to enable council capability to do this • A business case justifying why this was better and what previous journeys costs were • Checking that legacy applications would fit the new accommodation • Checking any pre-reqs that were required for your new location • Building the cloud environment and migrating with council staff with independent experts to guide

7. The Itinerary • Appointed an Independent Advisor (Socitm Advisory) to clear the way and transfer expertise • To understand what can move to cloud and what integrations happen between the apps • Build a case for change and business case using tooling that helped understand the true costs • Used tooling (Cloudamize) to model future state costs and what applications communicate with each other • Had Hertsmere BC IT staff doing the work and Learning from the Socitm Advisory expertise • HBC Staff then understand the technology and don’t feel threatened and locked into a 3rd party • Everything can’t go at once and won’t go in one lift, for example the Microsoft Azure Scaffold approach • Try and get some credits to help with your journey – good time now as Microsoft new financial year has started • Take people on a test trip, do they like it, is it what they expected ? • Picked an application that is fairly complex – HBC chose Civica Revs and Bens • Check the costs through the tooling and cross check to the actual spend in the cloud • Use cost analysis tools and don’t just lift VM size for size – look at optimisation, reserved instances, Hybrid Use Benefits • Don’t do a Proof of Concept – do a Production Pilot • Setup the platform as if it was going to go live, don’t throw it away

8. Destination 3 - with a travel guide ( Socitm Advisory Cloud Tours) • What did the trip advisor review say : • John Robinson • Information and Digital Services Manager  • Hertsmere Borough Council • email:john.robinson@hertsmere.gov.uk

9. Some pictures and sights along the way …Example Outputs

11. Cloud Readiness and Roadmap Service • Delivering actionable roadmaps that guide you from current to future state. • A proven process that can be applied to any technology, change or circumstance. • Provided as an engagement that is tailored to the needs of your organisation; select from over 40 different services to provide the right outcome, delivered in the right way for your organisation. • A set of highly detailed deliverables with detailed evidence and explanation for change, building capability in house • Benefits • Transfer skills to enable your council capability for delivery (not relying on 3rd parties and lock in) • Cut through personal agendas, embark on change more quickly and gain earlier returns. • Save time and money by making the right strategy choices based on detailed evidence. • Align business and IT to create real long term value for your organisation.

12. Our Engagement Approach Articulating the benefits of change using detailed cost analysis and benefits analysis of change. Evidence Analysing current state, identifying early opportunities, risks and issues for you to make early informed decisions. Learn Providing a summary of the engagement in the most appropriate way for you to invoke change. Present 04 01 02 03 06 05 Listen Identifying the relationships between applications, data, technology and most importantly the business. Solution Providing guidance on the solution options, technologies and approaches to fix issues, reduce risk and get ahead. Action Clearly articulating a pragmatic change roadmap that delivers return on investment in the best way for you.

13. Typical Deliverables • Current State assessment with architecture landscapes • Current State total cost of ownership calculation • Future State solution recommendation with transition architecture landscapes • Application cloud readiness assessment spreadsheet • Suggested target operating model • Initiatives roadmap with project benefits assessment • Future State cloud costs with cloud comparison and per application pricing • Strategic outline investment business case • Presentation and strategy report document including wider ICT operational observations • Enterprise Architecture tooling setup and establishment • We have over 40 different offerings that can be used use to tailor your deliverables.

14. A Typical Engagement Timeline Kick Off Workshop AS-IS Workshop TO-BE Workshop Exec Presentation

15. Our Approach to Cloud Readiness 2 4 6 1 3 5 Step 2 – Score Applications Step 6 – Present Step 4 – Analyse By Readiness Step 1 – Gather Data Step 5 – Our Recommendation Step 3 – Analyse by IT Area Using tooling and our proven discovery process we quickly gather data on which to base our analysis. Assessing across 40 questions across 7 IT areas, identifying patterns in approach to delivery of applications and the opportunity cloud brings to your organisation. Based on our findings, a hosting and lifecycle recommendation is made for each application in scope, identifying waves of application migration activity Prioritise application migration by assessing against complexity, compatibility and urgency to migrate. At this stage all there is left to do is collate and present our findings, bringing our findings into our overall report. Scoring each application, using our unique, quantitative approach to assessing cloud readiness.

16. Business to Application Landscape • Provides an indication of applications used in each business unit / function • Provides an indication of the links between business units and functions • Identifies where applications are hosted and the lifecycle of applications (retain, replace, retire) • Key finding highlighting the dependency the organization has on specific applications

17. Cloud Readiness Assessment Recommendations

18. Hybrid Cloud Operating Costs

19. Example Per Unit Pricing Cost per VMware Virtual Machine Storage Costs (Hardware only) Tier 1 – £0.xx per GB / Month Tier 2 – £0.xx per GB / Month Tier 3 – £0.xx per GB / Month Systems Management – 61% of costs Average – £0.xx per GB / Month Cost per Oracle VM (Hardware only) Hardware Costs – 24% of costs £xx per LDOM per Month Oracle x.x x more expensive than Wintel VM’s without management Datacentre Costs – 2% of costs For Comparison (Cloud): Software License Costs – 13% of costs £xx.xx per VM per month* £0.xx per GB per month** £xx per month

20. Example Next Steps Slide Project 1 Project 2 Project 3 Tactical Initiative Group 1 Initiative Group 2 Priority 1 Project 4 Project 5 Project 6 Project 7 Project 8 Initiative Group 3 Project 11 Project 13 Project 9 Project 10 Project 12 Priority2

21. Example Initiatives Detail Slide • Outcomes: • Outcome 1 • Outcome 2 • Deliverables: • Deliverable 1 • Deliverable 2 • Deliverable 3 • Duration: • 8 weeks • Objective: • Objective 1 • Objective 2 Project 1 • Resources • Consultant • In house IT & procurement • Outcomes: • Outcome 1 • Outcome 2 • Outcome 3 • Outcome 4 • Deliverables: • Deliverable 1 • Deliverable 2 • Deliverable 3 • Duration: • 4 weeks • Objective: • Objective 1 • Objective 2 • Objective 3 Project 2 • Resources • Partner solution architect • Partner Engineer • In house IT • Outcomes: • Outcome 1 • Outcome 2 • Outcome 3 • Deliverables: • Deliverable 1 • Deliverable 2 • Deliverable 3 • Deliverable 4 • Duration: • 6 weeks • Objective: • Objective 1 • Objective 2 • Objective 3 • Objective 4 Service Improvement • Resources • Consultant x 2 • In House IT