Welcome to the Person Directed Care (PDC) Pilot!

1. Welcome to the Person Directed Care (PDC) Pilot! Presented By: Beverly Anderson, RN Quality Improvement Consultant January 16, 2006 In the upper left corner on each page is the TMF Health Quality Institute Logo

2. What is the PDC Pilot? • Collaborative • Systematic approach to quality improvement • Test and measure innovations • Share experiences to accelerate learning • Widespread implementation of best practices • Team Resources

3. What makes a collaborative project? • Good ideas (change package) • Focus on results (monthly reports) • Peer support (everybody teaches, everybody learns) • Action-oriented

4. What makes a team successful? • Leadership • Relationships • Alignment with organizational mission • Tests of change • Measurement

5. What to expect from today’s session • Model for Improvement • Overview of Website • Review of change packages • Conference Call Schedule • Next Steps

6. Next Steps • The time between calls is called an Action Period • Conduct tests of change • Implement and spread improvements • Measure and report results • Share with others • Attend conference calls

7. Monthly Reporting • Monthly turnover reports are due by the 2nd Friday of the month. • Opportunity to share the successes and challenges you encounter.

8. Remember confidentiality • Cannot share information about or from Pilot peers without their permission; NO EXCEPTIONS • Participants are expected to share and borrow from each other freely

9. What to expect from future calls • Refine understanding of the elements and focus on team sharing and interaction (teams are experts for each other) • Brief Presentation on each domain • Sharing of lessons learned

10. PDC Schedule • Next call-Monday, January 23 at 2 pm. Dial-in number: 1-800-262-1292 Report on Change Package results and which domain each facility will begin with. • Webex calls-2nd Monday of each month at 2 pm CST. (Posted on website) 2-13-06 • E-mail reminder-sent week prior to the call • Turnover reports due monthly by the 2nd Friday of the month. All team members are strongly encouraged to attend calls.

11. Questions? This material was prepared by TMF Health Quality Institute, the Medicare Quality Improvement Organization for Texas, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. 8SOW-TX-NHQI-06-10 This material was prepared by TMF Health Quality Institute, the Medicare Quality Improvement Organization for Texas, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. 8SOW-TX-NHQI-06-10