LEADERSHIP PSYCHOLOGY

1. LEADERSHIP PSYCHOLOGY Building Leadership Skills Developing Influence Maintaining Cooperation

2. What is Leadership? • The ability to inspire others to place their faith in the knowledge, skills, experience and guidance of another . • Helping others to coordinate their efforts toward successful achievement of a goal. • Developing the leadership talents of others . • Being an example of the kind of leadership you wish to develop in others.

3. Knowledge • Know what others know, plus a little more. • Know how to find and use resources for what you don’t know. • Learn how to communicate what you know. • Learn who knows what. • Learn something new every day. • Acknowledge that you don’t know it all.

4. Skills • Listening • Communication • Goal Setting • Planning • Problem solving • Evaluation

5. Experience • Follow before you lead. • see one, do one, teach one • Seek opportunities to learn what you need to lead. • Learn from your mistakes, no regrets, no whining. • Compare and share what you learn.

6. Guidance • Example: be what you want others to be. • Motivation: recognize and grow the talents of others • Communication: purpose, expectations, outcomes • Goal setting: If you don’t know where you are going, how will you know when you arrive? • Planning: steps, resources, timelines, deadlines, • Counseling: identify the problem and the solution

7. Example • Be what you want others to be: • Reliable • Honest • Accountable • Flexible • Positive

8. Motivation • Recognize and grow the talents of others • The right person with the right job • Encouragement • Recognition • Resources • Share what you know

9. Communication • Purpose • People work better when they know why • Expectations • Identify what you want to see happen • Identify how you expect it to happen • Outcomes • Identify your response if expectations are not met • Reasonable and logical consequences

10. Barriers to Communication • Experiences differ, no common ground • Know your audience • Confused meaning; say what you mean, clearly • Be specific • Avoid abstracts • Give examples

11. Goal Setting • If you don’t know where you are going how will you know when you arrive? • Be realistic, specific • Keep it simple stupid! • Make it measurable, recognizable • When you get there, where do you go next? • Set new goals

12. Planning • Steps • Identify the process, start to finish, to reach the goal • Identify who will be responsible for what • Resources • Who knows what • If you don’t know, who does? Where?

13. Planning • Timeline • Evaluate progress often • Identify barriers to progress • Follow up, follow through • Deadlines • Evaluate progress in advance of when things need to happen • Make changes as necessary

14. Counseling • Progressive not punitive • Identify strengths and weaknesses • Develop a plan for progress • Identify timeframe • Evaluate potential barriers • Identify cause and effect relationships • Identify expected outcomes

15. Influence: the key to leadership • Who do I influence? • “birds of a feather flock together” • I attract people who think like me. • Determines who else I influence • How do I influence?

16. Influence: 5 levels • Position: Rights • People follow because they must. • Permission: Relationships • People follow because they want to.

17. Influence: 5 levels • Production: Results • People see the organization improve • Development: Reproduction • People see themselves improve • Personhood: Respect • Larger than life

18. Maintaining Cooperation • Respect: respect for others is a reflection of your self-respect • Integrity: do what’s right • Accountability: admit mistakes and recognize the contributions of others • Expect success: be positive, encouraging, flexible, momentum