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管理資訊系統

管理資訊系統. 國際人才培訓班 郭倉 義 kuo@bm.nsysu.edu.tw. Official class website http://bm.nsysu.edu.tw/tutorial/mis. 5 月 2 日 早上， Global e-business & Collaboration (2) 下午， IT infrastructure & Emerging Technology (5) 5 月 9 日 早上， DBMS (6), mini case presentations

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管理資訊系統

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  1. 管理資訊系統 國際人才培訓班 郭倉義 kuo@bm.nsysu.edu.tw

  2. Official class website • http://bm.nsysu.edu.tw/tutorial/mis

  3. 5月2日 • 早上，Global e-business & Collaboration (2) • 下午，ITinfrastructure & Emerging Technology (5) • 5月9日 • 早上，DBMS (6), mini case presentations • 下午，Ethical & social issues (4), mini cases

  4. Global E-Businessand Collaboration Use Information Systems to remain Competitive

  5. BMW Oracle Racing Organization Won the 33rd American Cup Win yacht race with IT

  6. The achievement means • Lots and lots money • World class talents • Best technology • Best information technology The yacht reaches 35 miles per hour • Three times faster than the wind

  7. Controlling this wickedly sleek sailboat • 250 sensors on the wing, hull, and rudder • Track 4000 variables, ten times a second • 90 million data points per hour Requires • Powerful data management • Real-time data analysis • Quick decision making • Immediate measurement of the results

  8. Oracle database 11g data management software • Oracle’s Application Express • To produce graphic presentation • Wirelessly transmit to crew members • Small mobile handheld computer on wrist It’s not sailing – It is piloting

  9. 2.1 Business processes and Information systems 2.2 Types of information systems 2.3 Systems for collaboration and teamwork 2.4 The information systems function in business

  10. IT Infrastructure and Emerging Technologies Cost-effective, Efficient, Energy-saving Computing

  11. Bay Area Rapid Transit (BART) • Public transit system • San Francisco, Oakland, California

  12. Goal: Fast, reliable transportation • 346,000 passengers each day • 台北捷運 --1,601,655per day • 高雄捷運 --150,000 per day • Recently, ambitious modernization effort • Overhaul stations • New rail cars • New information technology infrastructure

  13. Old • Legacy mainframe applications • New • Oracle’s PeopleSoft Enterprise application • HP Integrity blade servers • Oracle Enterprise Linux operating system • Grid Computing

  14. Results • Rapid information to support timely decisions • More reliable to support 24/7 operations • Fewer servers • Virtualization • Less energy used

  15. 5.1 IT Infrastructure • 5.2 Infrastructure Components • 5.3 Contemporary Hardware Platform Trend • 5.4 Contemporary Software Platform Trend • 5.5 Management Issue

  16. Foundations of Business Intelligence Databases and accurate, timely and relevant info

  17. Business growth create information challenges • RR Donnelley • Chicago-based printing services • Expansion by acquisitions • Revenue jumped • 2.4 billion in 2003 • 9.8 billion now

  18. Each acquired company has its own systems • Own set of customers, vendor, and product data • Data were often • Inconsistent, duplicated, or incomplete • For example: Customer • Specific billing location • Legal parent entity of a company

  19. No enterprise-wide picture of its customers • Doing business with several different units • Reconcile data • Manual process • Time consuming • Inefficiencies & costs

  20. Single authenticated master file • Master Data Management (MDM) • Multiple-step process • Business process analysis • Data cleansing • Data consolidation and reconciliation • Data migration

  21. Management is able to easily find out • For a particular customer • What kind of business • How much business • Top customers • Sales opportunities

  22. Contents 6.1 Traditional file environment 6.2 The database approach to data management 6.3 Using databases to improve business performance and decision making 6.4 Managing data resources

  23. Ethical & Social Issues Opportunities of many benefits Source of abuses

  24. Direct & indirect care of the aged community • Australian government • Improve quality of life • Feel more in touch • Internet • Grocery • Bill payment

  25. The “smart house” initiative • Passive infrared detectors • Door entry systems • Emergency pendants • Bed and chair sensors

  26. Privacy issues • Being monitored 24/7 • Awareness, consent, ownership, and access of data • Culture competent • Interface (English only???) • Feel comfortable with computers • Knowledge and skills

  27. 4.1 Understanding ethical and social issues related to systems 4.2 Ethics in a information society 4.3 The moral dimensions of information systems

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