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Avaya Aura Call Center Elite and Call Center Elite Multichannel Support 7491X Dumps Get Full Exam Info From: https://www.dumps4download.us/free-7491x/avaya-question-answers.html
Avaya Aura Call Center Elite and Call Center Elite Multichannel Support • The Avaya Aura® Call Center Elite and Call Center Elite Multichannel Support Exam (7491X) is a requirement to earn the ACSS - Avaya Aura® Call Center Elite and Call Center Elite Multichannel credential. • This exam has 65 questions and the minimum passing score is 68% (44 of 65 correct). The candidate has 90 minutes to complete this exam. • Test Objectives The test covers the following learning objectives: • Describe the disciplines associated with problem solving and troubleshooting. • Troubleshoot an Avaya Aura Call Center Elite deployment. • Identify how alternate routing to multiple call centers can benefit customers. • Describe the purpose of enhanced Call Vectoring features and commands. • Troubleshoot vector variables within Avaya Aura Call Center Elite. • Describe the deployment requirements of Avaya Aura® Call Center Elite Multichannel in a virtual environment. • Describe how to install and troubleshoot the prerequisites for Avaya Aura® Call Center Elite Multichannel. • Describe how to install and troubleshoot the Avaya Aura® Call Center Elite Multichannel software. • Describe configuration issues with Call Center Elite Multichannel and how to fix them. • Install, configure, and use Ttrace. • Evaluate Avaya Aura® Call Center Elite Multichannel Alarms and Notifications. • Identify other features that you can use with Avaya Aura Call Center Elite Multichannel.
Sample Question: 1 Which operator of the SET command allows you to check number validation in dialed strings using Luhn’s algorithm? A. MOD10 B. ADD C. CATR D. SEL Answer: A Avaya 7491X Dumps, 7491X Exam Dumps, 7491X Questions Answers
Sample Question: 2 You need to troubleshoot your Best Service Routing (BSR) polling vectors to verify that they are operating as intended. Which command do you use to do this? A. monitor bcms hunt group B. list trace trunk C. monitor bcms trunk D. list trace vdn Answer: D Avaya 7491X Dumps, 7491X Exam Dumps, 7491X Questions Answers
Sample Question: 3 Which two commands will assess the behavior of a command that is used to route calls? (Choose two.) A. list trace VDN B. list trace vector C. display events D. list trace station Answer: B,D Avaya 7491X Dumps, 7491X Exam Dumps, 7491X Questions Answers
Sample Question: 4 A customer reports that they received the message ‘Tserver Link Up’. What should you advise them to do? A. Connect the Tserver to establish the link between the Tserver and the Communication Manager B. Check that the Tserver details are correct and AES Server is running C. Check the License Director configuration and ensure that the service is running D. Nothing. This is just a message indicating the specified link is established Answer: B Avaya 7491X Dumps, 7491X Exam Dumps, 7491X Questions Answers
Sample Question: 5 Best Service Routing (BSR) allows adjusting the idle time of agents when determining agent selection. You are considering the step adjustment set to 20 for a given location. Which statement about agent adjustments for the considered location step is true? A. The agent’s idle time is adjusted up by 20%, unless the idle time is greater than 100 seconds at which point is adjusted up by 20 seconds B. The agent’s idle time is decreased by 20 seconds, unless the idle time is greater than 100 seconds at which point it is decreased by 20% C. The agent’s idle time is always adjusted down by 20 seconds D. The agent’s idle time is always adjusted up by 20 seconds Answer: C Avaya 7491X Dumps, 7491X Exam Dumps, 7491X Questions Answers
Avaya Aura Call Center Elite and Call Center Elite Multichannel Support 7491X Dumps Get Full Exam Info From: https://www.dumps4download.us/free-7491x/avaya-question-answers.html