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LOCATION-BASED SERVICES. Presented by Alan Reiter President, Wireless Internet & Mobile Computing reiter@wirelessinternet.com 301-715-3678. JAN. 6: LOCATION-BASED SERVICES. Bankruptcy versus bounty: Bottom-line challenges
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LOCATION-BASED SERVICES Presented by Alan Reiter President, Wireless Internet & Mobile Computing reiter@wirelessinternet.com 301-715-3678
JAN. 6: LOCATION-BASED SERVICES • Bankruptcy versus bounty: Bottom-line challenges • Developing scores of location services that are clones of each other is relatively easy. The hard part is generating revenues. The value chain is vast: Cellular operators, handset manufacturers, applications and services developers, and retailers. Subscription fees, software payments, retail freebies, and discounts are all part of the mix.
THERE IS MONEY TO BE MADE • Berg Insight: Location-based service revenues in Europe • 2009: €220 million • 2015: €420 million • One third of all European cellular subscribers to regularly use a location app by 2015 • Top apps: Local search, navigation, social networking • Location apps transitioning from fees to ad-supported
NUMEROUS FINANCIAL POSSIBILITIES • “Check-in” services exploding • Exploring numerous ways to generate income • Retailers offering discounts, freebies • Foursquare, Gowalla, etc.,from mayors to money • Advertising • Major brands • Charities
FROM BADGES TO DISCOUNTS • Becoming mayor or getting a badge might be fun, but getting a discount might be better
COUPONS/DISCOUNTS, FREEBIES NOT JUST FOR CONSUMERS • Except for youngsters and students, everyone is anemployee • Many popular apps for business travelers alreadyhave location-based featuresand ads • Location embedded in almost everything
FOURSQUARE’S REVENUE MODEL • “Mayors” get discounts, freebies, valet parking, free hotel stays, spa treatment, sports tickets, cars, photo on walls, flight vouchers • Revenues from sponsored badges • Mazda, Washington Redskins, GEICO • Many testing the waters • Zagat, Pepsi, HBO, Bravo,The History Channel, The NewYork Times, Gap
FOURSQUARE’S VALUE PROPOSITION • Value proposition for retailers • Customer loyalty • Drive customers to buy through check-ins, discounts • Foursquare exploring tiersof service • Small businesses • Chain stores • Multinationals
GOWALLA SELLS NEW FEATURES • Gowalla added Verified Businesses, City Pages, Stamp Calendar • Businesses “claim” their location for free and create a welcome message for check-in • Business may purchase custom stamps • Businesses may purchase a listing on the Gowalla events calendar • First day costs $5
TURN BADGES INTO MONEY • Gowalla designs custom stamps (badges) and vinyl window stickers for businesses • Sell other real products from badges • Offer discounts on products based on badges (Disney products)
DRIVING TRAFFIC TO BUSINESSES • Gowalla offered 250 virtual tickets exchanged for real tickets to New Jersey Nets basketball game • Winners also received t-shirts and stickers • 76 tickets redeemed • Nets a losing teams, IZOD stadium hard to get to fromNew York, Monday night gamenot best time
LOCATION-BASED MOBILE ADVERTISING • Apple iPhone has GPS, accelerometer, gyroscope, compass • Outdoor and indoor location • Apple iAd platform: Ads in apps
LOCATION-BASED MOBILE ADVERTISING • Google bought AdMob • Ad targeting by location, type of device, demographics (e.g., gender, age group) • AdMob (and other ad/marketing firms) use data submitted by user when registering for apps
JIWIRE COMPASS • Ads based on WiFi location • Laptops, phones, tablets • Expands to full screen • Product information • Real-time availability • Directions to store • Order via phone, SMS • JiWire bought NearbyNow
LOCAL SEARCH EXPLODING • 53% of searches on Microsoft Bing have a local element (Search Engine Land from Stefan Weitz, head of Bing) • 20% of Google searches are related to local (from Google) • Google Latitude • Google Expandable Ads
SEARCHING WITHIN ADS • As companies offer new features within applications, new revenue opportunities arise
MORE LOCATION ADVERTISING FOR MORE COMPANIES • BIA/KELSEY • Local mobile advertising • 2009: $213 million (44% of total mobile advertising) • 2014: $2.03 billion (69% of total mobile advertising) • “We expect to see more bundling of mobile advertising by digital and local media companies, in an effort to lower the barriers for adoption by small and medium-sized businesses. “As a result, mobile advertising will move down market to SMB and mid-market segments, increasing the overall revenue opportunity and share of geotargeted ads. This down-market shift will be coupled with large advertiser evolution and adoption of mobile local ad distribution.”
CELLULAR OPERATORS • Simple! Charge for navigation services • Monthly fees • Not so simple: Free versus paid apps • Google, Bing, Nokia turn-by-turn directions • Cellular differentiation with social networking, restaurant guides, events calendars, graphics
LOCATION DIFFERENTIATION: BEAUTIFUL GRAPHICS • Navteq features • Beautiful navigation graphics, 3D of cities
NAVIGATION SERVICES INCREASE • Berg Insight: Cellular phone navigation services/applications • 2010: 44 million users worldwide (57% growth from 2009) • 2015: 195 million users worldwide • US: 8% of cellular phone subscribers use navigation services/apps
THANK YOU! Alan Reiter reiter@wirelessinternet.com