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Learning Future. Mobile Today. Mobile Learning – Consider the Possibili4es Judy Brown, 31 May 2012. What are your plans to incorporate mobile technology for performance support and/.
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Learning Future Mobile Today Mobile Learning – Consider the Possibili4es Judy Brown, 31 May 2012
What are your plans to incorporate mobile technology for performance support and/ or training within your organiza=on? •We already use mobile technology •We are researching the concepts, but haven’t started using mobile technology •We plan to support mobile technology in the next 1-‐6 months •We plan to support mobile technologies in the next 6-‐12 months •No plans at this 4me
How oJen do you use your mobile device(s) to access content online? •Daily •A few 4mes per week •A few 4mes per month •A few 4mes per year •Never
Have you ever learned anything from your mobile device? •Completed a course or used for performance support •Used a search engine •Geographical travel informa4on •Never learned anything •Don’t have a connected device
Mobile Today Learning Future “Mobile devices have fundamentally changed the rela7onship between informa7on, 7me and space. Informa7on is now portable, par7cipatory, and personal.” Pew Internet & American Life Project Back to main
Did You Know... •Mobile is the fastest growing industry ever •88% American adults have cellphone, 57% laptop, 19% eBook reader, 19% tablet •Smartphones are used by 50.4% of US consumers •66% of organiza4ons are inves4ng in mobile technologies for their employees •We spend > 1/3 of our 4me on mobile apps than desktop web •The average person has cellphone within reach 14 hours a day •US mobile phone owners pick up 150x per day •US smartphones have average 41 apps -‐ up from 32 last year
Tablets On market 2 years (April 2010) iPad makes up 95% of tablet web traffic MicrosoJ = unknown impact Google to open online tablet store (report) Hardcopy replacement Healthcare NFL playbooks • • • • • • •
Mobile Usage Today 1.Sent text message 2.Took photos 3.Used connected media 4.News and informa=on 5.Used browser 6.Used applica=on 7.Email 8.Weather reports 9.Social networking or blog 10.Played games 11.Search 12.Recorded Video 13.Maps 14.Instant messaging 15.Sports news 16.Listened to music 17.Bank accounts 18.Financial news/stock quotes 19.Restaurant info 20.Traffic reports
Mobile Today Learning Future “I’ve never seen technology moving faster than mobile learning” Chris Dede, Harvard Going “from knowledgeable to knowledge-‐able” Michael Wesch, KSU Back to main
Five Moments of Learning Needs • • • • • When When When When When learningforthefirsttime wantingtolearnmore tryingtoremember thingschange somethinggoeswrong Conrad Gofredson
Where do you feel that mobile capabili4es are the MOST appropriate? When learning for the first 4me When wan4ng to learn more When trying to remember When things change When something goes wrong • • • • •
OtherResources/eLearning Practice/Demos DeeperDetail Steps Do MomentofNeed Steps DeeperDetail ConceptualPractice TrainingObjectives Teach Adapted from “Innova7ve Performance Support: Strategies and Prac7ces for Learning in the Workflow” Inverted Pyramid
70% 10% OnJob Feedback Formal 20% Training
Mobile Today Learning Future “You can't teach people everything they need to know. The best you can do is posi7on them where they can find what they need to know when they need to know it.” Seymour Papert, MIT Back to main
Army Learning Concept 2015 “Memorizing is less important than referencing informa4on so perishable knowledge (such as infrequently used procedural informa4on) should not be taught in the schoolhouse, but instead converted to applica4ons.”
Content •Health Care Access • Immuniza4on • Nutri4on • Prenatal Care • Drugs and Alcohol • Emo4onal Wellbeing • Smoking Cessa4on • Labor & Delivery • Breaspeeding • Mental Health • Car Seat Safety • Safe Sleep • Oral Health • Pregnancy Symptoms • Exercise • Developmental Milestones Content developed by HMHB in collabora4on with HHS, CDC, NICHD, HRSA, BabyCenter, physicians and nurses. You’re not alone. If you need help, call 1-‐800-‐311-‐BABY (2229) for free or low-‐cost health care & your local WIC program. Congratula=ons on your baby’s birth! Baby's 1st doctor’s Visit should be 2 to 3 days acer leaVing the hospital. Ask your doctor when to schedule it. A seat belt protects you & your baby. Shoulder belt goes between your breasts & lap strap goes under your belly (not on or aboVe). Wear it eVery =me. Keeping your baby’s mouth clean is important eVen before she has teeth! Wipe her gums each day with a wet washcloth or use a soc baby toothbrush. text4baby 21
Tablets Educa4on -‐ Thailand, Korea FCC: Tablets in the Classroom Could Save Schools $3 Billion a Year Healthcare -‐ VA, Toronto, John Hopkins Airlines -‐ AF Air Mobility Command Hyundai Equus • • • • •
What is the main advantage of mobile learning? Personaliza4on Availability Engagement Time for reflec4on Collabora4ve learning Relevance • • • • • •
Mobile Today Learning Future “The mobile internet... will not be just a way to do old things while moving. It will be a way to do things that couldn’t be done before.” (p. xiv) Howard Rheingold , Smart Mobs Back to main
Here Today •Augmented reality •Language transla4on •Voice recogni4on •Sensors •360° cameras •QR codes •Charging op4ons •NFC •Gestures •Face recogni4on •Biometrics •M2M
Opportuni4es Click to edit Master text styles
Other than security, what is your biggest challenge Resistance from leadership Resistance from users Infrastructure (Architecture) cannot handle Don’t know where to start with regard to technology, infrastructure, implementa4on • • • • •Don’t know where to start with regard to need: how will it improve performance or what I should train
In Conclusion Mobile is moving faster than anything in history Mobile opens untapped opportuni4es for learning We can learn from others globally about mobile learning, but have just begun The future for personalized learning and improved performance is near
Avoid “Shiny Rectangle Syndrome” It’s not about deVices, but capabili'es It’s about the experience— not the technology
Ques4ons? Judy Brown judy@mlearnopedia.com @judyb