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"Emergency Communications - What does your organization really need?"

"Emergency Communications - What does your organization really need?". Tom Morgenthien Director Network Operations CO/WY/MT Thomas.Morgenthien@VerizonWireless.com 303-873-2658. Mass Calling Events/Disaster. AC and DC chargers. Recharging systems, extra batteries.

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"Emergency Communications - What does your organization really need?"

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  1. "Emergency Communications - What does your organization really need?" Tom Morgenthien Director Network Operations CO/WY/MT Thomas.Morgenthien@VerizonWireless.com 303-873-2658

  2. Mass Calling Events/Disaster • AC and DC chargers. Recharging systems, extra batteries. • Blocking of resources and RF/Spectrum levels can be expected initially, localized or at switch level. • Text often works best • Keep your landline, utilize 2 way radio or satellite phones.

  3. Sample Events • 2012- High Park/Waldo Canyon Fire, the Season of Fire. • 2013- Black Forest Fire • 2013- Estes Park/Lyons-Vicinity Flooding • 2013- Arapahoe School Shooting • 2014- Collbran Mudslide

  4. Lessons • Multiple Agencies request the same support • Relationship building w OEM teams • Transition between FEMA, State, Counties and USFS Crews over time. • Access into the affected areas • Social media role in communications (Data Usage)

  5. Reach Us.. • 800-981-9588 • Network Based Calls Routed through our NOC to regional teams. 21 throughout the US.

  6. Vetting Process • Need, Availability of Assets, Duration and Risk • Location, Location, Location • Transport ? • Existing/Nearby LEC Service • Microwave • Power ? • FCC License Restrictions

  7. Assets • Repeaters- 24-48 Hours • Portable Cell Sites- 2-4 Days • Generators • Support from other Regions

  8. Capacity • RATs- Use capacity from nearby sites • COW/COLTs- Depends upon transport/RF • Voice- ~100 users/sector/carrier • EVDO Data- ~100 users/sector/carrier- Speeds • LTE Data- ~150 users/sector- Speeds

  9. Wireless Priority Service/Government Emergency Telecommunication Service • Fully Supported by VZW • Government Agency Requirement • Submits a WPS Order Form to the CSC WPS Program office via https://saic.custhelp.com/ci/documents/detail/2/WPS_first_time_requestor . • Note: For assistance and information on all NCS Priority Telecommunications programs contact the Priority Telecommunications Service Center toll free at (866) 627-2255 or gwids@saic.com.

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