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Agenda

GLUG 2009 Go Green and Save Green with Official Payments eCommerce with DATATEL Datatel Certified Payment Gateway. Agenda.

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Agenda

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  1. GLUG 2009Go Green and Save Green with Official PaymentseCommerce with DATATEL Datatel CertifiedPayment Gateway

  2. Agenda Official Payments’ expertise in the higher education market is built upon 20+ years of experience in providing solutions for colleges and universities and includes dedicated sales and marketing teams, co-location facilities for system redundancy, and compliance with the highest industry standards for security. • The Datatel Interface • The New Modules • Payment Plan • eBill • E-Refunds • CASE Studies / Outside of Datatel Interface • Interface Options available from Official Payments • Case Studies • Custom Development

  3. About Official Payments • A Leading provider of e-Commerce in the United States • In 2008 alone, Official Payments processed over 10 million transactions totaling over $5.5 billion • Over the Past Three years OPC had averaged processing more than 16,000 transaction per day. • On a the normal day our servers can support more the 15,000 transaction per hour. • During a normal day, less than 5% of OPC’s available bandwidth is used. • Only payment processor approved for the IRS since 1999 • 4000 payment clients including colleges and universities, state and local governments, utilities, K-12 schools, and property management companies • 20+ years of experience in Higher Education • PCI Level 1 compliant • Datatel partner since 1990 • Datatel Certified Payment Provider since 2006

  4. Flexible Payment Acceptance • Pass through - College pays associated fees • Convenience fee • Student pays all associated fees • Flexible fee structures • Different departments can have different fee structures • Support for multiple Merchant IDs

  5. Certification and Compliance • Datatel Higher Education Partner • PCI Level 1 certified • VISA CISP (Cardholder Information Security Program) • MasterCard SDP (Site Data Protection) vendor • Parent/Third Party Payment (FERPA Compliant) • GLB (Gramm-Leach Bliley) ACT 1999 • NACHA Compliant • Annual IRS security audit • Sarbanes-Oxley IRS

  6. Client Connect – Administration and Reporting

  7. Client Connect - Reporting • Daily Reports • Reports Dashboard

  8. Sample Transaction Summary Report

  9. Official Payments SECURE PAYMENT CENTER • Official Payments offers options with SPC: • Portal • Payment Plan • E-Bill • E-Refunding • To Checking or Saving • To Debit Card • Walk up Cash Payment Channels

  10. How Secure Payment Center Works Step 1: Your Account Users enter requested account and personal info Multilingual application Option to include up to two additional authentication fields Automatic in-line help at every prompt in text or graphics

  11. How Secure Payment Center Works Step 2: Payment Method Users select the method of payment Optional bill presentment displays in table Summary balance displays with due date Payment options display with associated fees (if applicable)

  12. Sample Bill Presentment

  13. How Secure Payment Center Works Step 3: Payment Amount Users enter payment amount, date and other requested info Balance info displays with due date Schedule payments up to 30-days in advance In-line help will appear with images to help users locate ABA vs bank account number and CVV2 Optional registration

  14. Billers provide the pop up help text that appears when users click what’s this How Secure Payment Center Works Step 4: Registration Users create username and password to enroll and access additional features Sign up for Email Statement Notifications, Reminder Services and Paper Suppression Users can update their profile at any time to change user preferences

  15. How Secure Payment Center Works Step 5: Confirm Users review payment info and provide authorization Click on any previous step in the menu to edit info Bill payment, fee and total payment amounts displayed Finalize authorization for processing

  16. How Secure Payment Center Works Step 6: Receipt Users receive final receipt Payment summary info appears on receipt Custom message explains when payment will be applied to biller’s account Payment history and AutoPay appear for registered users Printer-friendly receipt

  17. Development System Rapid implementation and revenue flow • Development system hosted at Official Payments • Link provided for testing credit card and e-check transactions • Ability to test new functionality and on-going changes • Test new applications before bringing them live • No hardware or software to purchase or maintain • Official Payments provides credit card and ACH numbers for testing Allows you to choose the Reconciliation time

  18. Outside Datatel Interface Options • Secure Payment Portal - XML – Real-Time or Batch – • iPayConnectExpress - HTML Form Post/Get – Batch Only – • BlindPay - Static Link – Batch Only – • IPayVirtual- Hosted Payment Page to accept Donations • VirtualTerminal – Face to Face option for accepting Credit Cards • Picture in Picture Technology – Ability to insert a Payment Page Iframe Hosted by OPC on any Web Page • STP – Simple Transaction Processing • Secure Payment Center

  19. Roanoke College • Official Payments was an easy implementation for Roanoke College. We can upgrade our network, upgrade our servers, load patches and upgrade WebAdvisor and it does not break. Because of functionality, Roanoke College has been able to use official payment’s e-commerce within many of our web applications. Roanoke College loves our partnership with Official Payments and would highly recommend. Mitzi Steele Roanoke College steele@roanoke.edu • Search to Pay – Online Deposits • Simple Transaction Processing (STP) – Alumni Roanoke has interfaced with OPC via STP to create multiply interfaces allowing Roanoke to add events, fund raising channels and more easily with out the need to even contact OPC to add these functions. They control the front end pages send OPC an XML, OPC does the Approval/ Decline and sends a response back via XML to update the database.

  20. Roanoke Online Deposits

  21. Student Deposits • Search to Pay – enter the Student ID and it pulls up Name and Amount Due

  22. Alumni Donations

  23. Berklee College of Music • Berklee utilizes the Blind Pay option for Summer Programs, they have an extensive summer program that they did not want to charge a convience fee for this group of students. This has been in place for about 3 years and by all accounts is very effective. • Berklee is currently expanding with Official Payments with the Active Admissions Datatel Interface, as well creating a Misc Application and Performance Program that will utilize IPayConnectExpress.

  24. Berklee Summer Programs

  25. Blind Pay is a powerful, but simple solution for accepting payment securely

  26. Cape Fear Community College • Created when speaking with a Registrar at a Dug Conference • The Application is using IPayConnectExpress • The College actually sent this to the FERPA Board for Approval • As a Result the transcript can only to sent to a College or University • From this project Cape Fear has begun to develop • VirtualTerminal for DayCare and Dental Office • IPayConnectExpress for an Alumni Page

  27. Transcript Cape Fear Community College

  28. Transcript Our old transcript request and pay process involved many steps for the students and staff.  Now, the students visit one link on our website to request and pay for their transcripts and one employee processes all request each day.  We're providing better customer service to our students and alumni while working more efficiently internally. Joel Brubaker Cape Fear Community College Jbrubaker@cfcc.edu

  29. Virtual Cashier – Face to Face Option

  30. Northwood University Northwood currently has two applications , one for camps and the second allows for student behind the Blackboard portal to pay for parking tickets, load Student ID card. Both Application utilize IPayConnectExpress Northwood University also have forms in the works for outside vendors to buy advertisements in the school newspaper and for students to purchase their yearbooks. Within WebAdvisor, Datatel’s web presence, we have also built out a process that allows students to pay their commit deposit online, that will be going live this fall.

  31. This form allows the parent to sign their child up for volleyball camp and pay either by credit card or electronic check, which is then processed by Official Payments.

  32. Northwood also have an online validation form that the student accesses from our Blackboard portal. It allows the student to pay for the parking permit and put extra money on their student ID card and then process the payment through Official Payments Northwood uses Cborg for their campus card solution

  33. Sample of the connection point to the OPC Secure Payment Pages (SPP). This shows the information to be sent over to populate the SPP

  34. Continuation of the previous page

  35. Everything is auto populated on this screen minus the Credit Card info – seem-less transfer

  36. “Official Payments is a great vendor to work with, they have been reliable, flexible, and responsive. We are working towards providing more e-commerce solutions to all of our constituents and we know our efforts will be successful with the support of Official Payments.” Kelly Sinacola Northwood University lendzion@northwood.edu

  37. Saint Francis College • St. Francis College needed a quick fix for an alumni solution • Utilizing the IPayConnectExpress Interface • St. Francis Developed the front end web pages • 3 weeks later accepting online donations • This was over 2 years ago and the College has experienced so much success from the site and enjoy the flexibility the site offers as the College controls the front end 100% they still are using it to this day.

  38. Official Payments SPP via IPayConnectExpress

  39. Official Payments Other Payment Options • IPayVirtual • Powerful Solution for one time donations • Allow up to 9 Different Funds to contribute too • Separates the funds by name on the OPC reporting system • Alumni • Developed for Southern Birmingham College • Allows for requiring payments

  40. Official Payments IPayVirtual for Alumni Applications

  41. Official Payments Hosted Alumni Portal

  42. Official Payments Hosted Alumni Portal

  43. Official Payments Picture in Picture™ Technology • IFrame payment window within your existing account management website • Security of paymentinformation resides withOPC • Users can pay from the same interface they viewtheir bill

  44. How Picture in Picture™ Technology Works Users login to biller’s website using their biller-managed id and password Framed area is OPC Secure Payment Center (Framing and/or shading optional) Applicable payment fields appear based on payment method selected • Optional Remember Me check box to reuse financial info next time • Ability to store up to 5 financial accounts per profile • Decreases likelihood of account number entry mistakes and resulting unpostables

  45. How Picture in Picture™ Technology Works Confirmation appears in pop-up window Next, printer-friendly receipt appears in same pop-up window

  46. Drop the IFrame on any web page

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