Welcome to the Martz Group

2. Welcome to the Martz Group • You have been selected to become part of a dedicated group of employees because we believe you have that special combination of…

3. Special Combination Of… • Skill • Attitude • Professionalism

4. That will continue the fine tradition of providing motor coach transportation that is safe, courteous and reliable. Our passengers expect the best from Martz. That is why each of you have been carefully screened and processed through…

5. Screened and Processed Through… • a criminal background check • drug screen • reference checks • driving history check a criminal background check • drug screen • reference checks • driving history check

6. History Of The Martz Group

7. History… • Headquartered in Wilkes-Barre, Pennsylvania, the Martz Group was formed in 1908 with one bus under the name of White Transit Company. • In 1922, Frank Martz Coach Company was formed for intercity operations and grew to become one of the first carriers of the National Trailways Bus System.

8. History… • In 1964, Frank Martz Henry took control of the company and under his leadership it has grown to include a number of major motor coach companies spanning the East Coast from New York City to Florida. • The Martz organization employs over 550 people, operates over 225 motor coaches and is nationally known and respected within the industry.

9. Who is the Martz Group? • Martz TrailwaysWilkes-Barre, PA • Gold LineWashington, DC • National Coach Works (NCW)Fredericksburg, VARichmond, VA • First Class CoachSt. Petersburg, FL

10. Benefits Program • Health Insurance • Dental Insurance • Short Term Disability • Life Insurance • Pension • Holidays • Vacation • Bereavement • Jury Duty

11. Health InsuranceGeisinger Health Plan • Company contributes 70% of premium for employee and all eligible dependants. • 250.00/750.00 “up front deductible” for hospital, lab fees etc. • Primary care co-pay of $20.00 • Specialist co-pay of $20.00 • Prescription drug co-pay -- 15/25/50 -- mail order 90-day supply. • No deductible for preventative care.

12. Dental Plan • United Concordia • Voluntary Plan • 3 year schedule of benefits • Preventative 80/100/100 • Basic 50/65/80 • Major 25/40/50

13. Vision Plan • Davis Vision • 100% Employer paid for all Full Time employees • Dependents can be added for $5.87 a month • Covers 100% of eye exams every year if under age 19 and every other year if over age 19

14. Short Term Disability • 100% Paid by Company • $260.00/wk • 26 Weeks • Runs Con-current with FMLA

15. Life Insurance • 100% Paid by company • $23,000 Basic

16. Pension • Contribution divided equally between company and employee • $23.00 for each year of service per month • 401K voluntary contribution

17. Responsibilities • As an employee you have certain responsibilities regarding your conduct and behavior. In addition to our primary focus on customer service, we should be familiar with: • Professional Appearance • Absenteeism/Tardiness • Drug-Free Workplace • Sexual Harassment Policy

18. Professional Appearance • Discretion in style of dress and behavior is essential to the efficient operation of The Martz Group. Employees are, therefore, required to dress in appropriate business attire and to behave in a professional, businesslike manner. • Please use good judgment in your choice of work clothes and wear your uniform properly and remember to conduct yourself at all times in a way that best represents you and The Martz Group.

19. Absenteeism/Tardiness • The Martz Group expects all employees to assume responsibility for their attendance and promptness. • If you are unable to work because of illness, you must notify your supervisor or your department head prior to the beginning of your start time for office employees and 2½ hours prior to your start time for all others on each day of your absence. Failure to properly notify The Martz Group results in an unexcused absence.

20. Absenteeism/Tardiness • If you are absent for more than five consecutive workdays, a statement from a physician indicating your fitness for duty is required before you will be permitted to return to work. In such instances, The Martz Group also reserves the right to require you to submit to an examination by a physician designated by The Martz Group at its discretion. • Absenteeism or tardiness that is unexcused or excessive in the judgment of The Martz Group is grounds for disciplinary action, up to and including termination of employment.

21. Drug-Free Workplace • We have created a drug-free workplace in keeping with the spirit and intent of the Drug-Free Workplace Act of 1988. • Violation of this policy is inconsistent with the behavior expected of employees, and undermines The Martz Group’s ability to operate effectively and efficiently.

22. Drug-Free Workplace • The unlawful manufacture, distribution, dispensation, possession, sale, or use of a controlled substance in the workplace or while engaged in The Martz Group business off The Martz Group’s premises is strictly prohibited.

23. Sexual Harassment Policy • We provide an environment free from unreasonable interference, intimidation, hostility and offensive behavior on the part of managers, coworkers, employees and non-employees conducting business on Company’s premises.

24. Sexual Harassment Policy • Prohibited conduct which results in sexual harassment can be defined in two ways, neither of which will be tolerated by the Company: • Making submission to sexual demands an implicit or explicit term or condition of employment or making decisions affecting someone’s employment or compensation on the basis of whether the person submits to or rejects sexual demands; and

25. Sexual Harassment Policy • 2. Conduct, which has the purpose or effect of unreasonably interfering with an individual’s work performance or creates an intimidating, hostile, or offensive working environment, which conduct is unsolicited and unwelcome by the employee and is regarded as offensive by that employee.

26. Sexual Harassment Policy • Any employee who believes that they have been sexually harassed by a co-worker, management, or other person conducting business on the Company’s premises or receives information regarding inappropriate behavior by a Martz employee towards an employee of a Martz customer should immediately report such incidents to Ed Steltz, Human Resources, or your immediate supervisor

27. Each of us has a very important role to play in delivering high quality service to each and every passenger. Whether you are a mechanic, driver, cleaner, accountant or management, our roles are designed to compliment one another and will best meet customer expectations only when we work together as a team.