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NHS Digital Katie Thorn: nhs.mail Accounts for Social Care Providers

Discover how NHSmail can benefit social care providers by offering secure email communications, improved efficiency, and streamlined processes. Learn about the access process, benefits, and frequently asked questions.

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NHS Digital Katie Thorn: nhs.mail Accounts for Social Care Providers

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  1. NHS Digital Katie Thorn: nhs.mail Accounts for Social Care Providers

  2. NHSmail Accounts for Social Care Providers Katie Thorn Digital Solutions for Social Care Conference

  3. Background and Context • DHSC Policy from 2017 & Health and Social Care Act: • Health and Social Care organisations must meet the secure email standard (DCB1596) so that everyone can be sure that sensitive and confidential information is kept secure • Axe the Fax • NHS Digital announce that NHSmail is available for social care providers katiethorn@rnha.co.uk

  4. What is NHSmail? • Secure Email • Free for health and social care • Centrally funded • Not just an email solution • NHS Directory & Skype for Business • Can be used on a computer, mobile phone, tablet. • Can access through web portal or through email client e.g. Outlook katiethorn@rnha.co.uk

  5. NHSmail in action at Stanfield NursingHome • Looks after residents with higher care needs aged 60+requirenursing, specialist dementia and rest of lifecare. NHSmailbenefits • 10 hours a week clinical time saving for RegisteredNurse • Improved audittrail • Increased patientsafety • Quicker receipt of accurateinformation • Greater ease and convenience of sendinginformation • Reduced DToCs NHSmail CaseStudies katiethorn@rnha.co.uk

  6. How to join NHSmail PREREQUISITE: Completing Entry Level of the Data Security and Protection Toolkit. • National AdministrationService • Central online registration portal, likely to be the main route for providers. Free to use • Guidance is available on completing the registration process • LocalSponsorship • CCG or CSU provides Local Administratorservice (The old way, still available) • Self-Sponsorship • Normally for largeProviders katiethorn@rnha.co.uk

  7. NHSmail FAQs • How many accounts can an organisationhave? • Normally 1 shared account and up to 10named useraccounts per site • What is a user account and sharedaccount? • User account for named individuale.g. windy.miller@nhs.net • Generic account for each home e.g. trumptongreen.carehomecamberwick@nhs.net (Access only via namedaccount) • Where should I send any enquiries aboutNHSmail? • feedback@nhs.net katiethorn@rnha.co.uk

  8. NHSmail FAQs • How many accounts can an organisationhave? • Normally 1 shared account and up to 10named useraccounts per site • What is a user account and sharedaccount? • User account for named individuale.g. windy.miller@nhs.net • Generic account for each home e.g. trumptongreen.carehomecamberwick@nhs.net (Access only via namedaccount) • Where should I send any enquiries aboutNHSmail? • feedback@nhs.net katiethorn@rnha.co.uk

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