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Financial Management Services (FMS)

Financial Management Services (FMS). Financial Management Services. Mission : FMS is a proactive, cost-effective organization providing value-added financial management services, expertise, and consultation to Federal agencies to generate efficiencies for the benefit of the taxpayer.

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Financial Management Services (FMS)

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  1. Financial Management Services (FMS)

  2. Financial Management Services Mission: FMS is a proactive, cost-effective organization providing value-added financial management services, expertise, and consultation to Federal agencies to generate efficiencies for the benefit of the taxpayer Cost Efficiency & Scalability Stability & Control Business Value Customer Service Drive efficiency in resource allocation to promote scalability, economies of scale and leverage Reduce risk to the business and customers through consistent and stable business processes and systems performance Enhance services to add value and drive efficiency and effectiveness of internal operations Comprehensively and proactively operate in a customer-centric manner Vision and Values:

  3. Customer Service • Enhanced the ServiceNow tool • Includes SDLC and project tracking capabilities • Enhanced reports to better categorize incidents • Matured our Project Management Methodology • Developed the Project Initiation Form (PIF) • Developed the Project Closeout From • Customer Account Managers • FMS Customer Service Survey • FMS Capacity Plan and Workplan • FMMI Portal Redesign • FMT

  4. Business Value • Process Improvement Projects • Reduce Cost • Increase Efficiency • Increase the Quality to the Customer • Centralized source of financial and grants expertise • Allows each agency to focus on their mission • Greater standardization of data for better transparency • Centralized system providing auditable financial results • Provide financial and grants guidance and consultation to agencies

  5. Stability & Control • Structured Release Schedules for all products • Capacity Plan and Work Plan • Migrating to a higher availability data center • Mean Time between failures compared to FY17 • FY17 – 21 days • FY18 – 42 days • Mean Time between repair compared to FY17 • FY17 – 4.5 hour • FY18 – 2.27 hours

  6. Cost Efficiency and Scalability • Single Financial System for USDA • Reduces Overall Cost: • License • IT Equipment • Support Staff • Standardized financial procedures • Single source of data for centralized reporting • New Cloud Support Contract • Enhanced data center functionality • CLIN structure to accommodate growth

  7. FMMI Production Uptime

  8. FMS Work Plan • Determining the actual capacity of FMS • Per division • Functional tasks • FTE hours • Determining the Workload for FMS • Developed a Work Plan • Proposed the initial priority • Presented to the CFO-Council • Presented to FMS Customers Capacity = Workload

  9. QUESTIONS?

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