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A Multi-faceted Approach to Online Faculty Training and Development

A Multi-faceted Approach to Online Faculty Training and Development. Andrew Carpenter, Ph.D. Melinda Roberts, Ph.D. Kara VanDam, M.A. The Kaplan University Training Course. Comprehensive Training. Assignments Overview of Kaplan and Platform Message Board

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A Multi-faceted Approach to Online Faculty Training and Development

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  1. A Multi-faceted Approach to Online Faculty Training and Development Andrew Carpenter, Ph.D. Melinda Roberts, Ph.D. Kara VanDam, M.A.

  2. The Kaplan University Training Course

  3. Comprehensive Training • Assignments • Overview of Kaplan and Platform • Message Board • Practical and Philosophical Discussions • “Live” Seminar Training • Course enhancement and class management

  4. Assignments • Lesson 1: How the Kaplan College Environment Works • Lesson 2: The Message Board • Lesson 3: Seminars • Lesson 4: Evaluating Student Work • Lesson 5: Updating Courses • Lesson 6: Dates for the Upcoming Term

  5. Message Board Training • Practical value • Philosophical value • Community Building

  6. Synchronous Seminar Training • Unique to Kaplan • Rich with Philosophical Discussions • Hands-On Training

  7. Ongoing Training • Q & A teleconferences • Reinforce training • Assure quality • Quarterly “In-Service” Presentations: • Using Kaplan’s online library • Detecting and reporting plagiarism • Using grading rubrics • Kaplan’s portfolio assessment

  8. Faculty Mentoring and Shadowing • Each new instructor is supported by and shadows a veteran faculty member • Mentors: • Work beside 1-4 new instructors per quarter • Email and IM mentees frequently • Participate in the mid-quarter evaluation process

  9. New Instructors: • Have access to the mentor’s course, Message Board, and Seminars • Receive weekly email from mentor with tips and reminders for the week

  10. Departmental Handbooks • Each department has a handbook filled with pedagogical and technical tips and guidelines • Topics include: • Giving good qualitative feedback • Developing and using rubrics for assessment of student work • Detecting and preventing plagiarism • Getting disruptive or non-engaged students re-engaged

  11. Handbook Table of Contents Excerpt

  12. Handbook Excerpt

  13. Faculty Monitoring • Designed to benefit students and their learning • Chairs monitor performance of all faculty every week • Uniform reporting of data from all departments to deans, provost, and president • Chairs review results with deans and identify faculty who need additional support

  14. Monitoring Spreadsheet Lesson 3 Lesson 4 Lesson 2 LAST, FIRST-COURSE-SECTION Lesson 1 Syllabus Correct Yes Syllabus in MB on time Yes Syllabus sent to Class via I Mail Yes Greeting on time Yes Responded to all Student Introductions Yes No Outreach to non- engaged students No COMMENT IN CELL: Project comments are too brief and too general to be of most use to students. On 9/16/04, Andy followed up with instructor via e-mail. Reviewed Syllabus in Seminar No Yes Timely response to I Mail Yes Yes Did Messages to class via I Mail Yes -17 Seminar on time 11 Yes Tech issue with Seminar No Yes Office hours held Not checked 1 Number of Graded elements 0 Yes Grades returned on time No projects No Qualitative Comments for all Not applicable 16 Number of posts to Discussion 43 Yes Timely response to MB Questions Yes Mid Term Grades on time Final Grades on time Completed Curriculum Survey Completed Assessment Project 21 Students in Section 23

  15. Remediation and Support • Chairs work intensively with faculty whose performance lags • Department members support each other and discuss teaching and learning within the discipline • “Course cohorts” work together to discuss teaching and learning with respect to a specific course

  16. Professional Development • Goal is to retain, nurture top faculty • Opportunities to lead course cohorts, develop new courses, mentor new faculty, participate in institutional research projects, conduct workshops at semiannual faculty retreats • Some funding for external professional development

  17. Andrew Carpenter acarpenter@kaplan.edu • Melinda Roberts mroberts@kaplan.edu • Kara VanDam kvandam@kaplan.edu

  18. The Kaplan University Mission Kaplan University is an institution of higher learning dedicated to providing innovative undergraduate, graduate, and continuing professional education. Our programs foster student learning with opportunities to launch, enhance, or change careers in a diverse global society. The University is committed to general education, a student-centered service and support approach, and applied scholarship in a practical environment.

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