Create a Safer workplace using a Management System (AS4801/OHSAS18001)

1. We Deliver Excellence Worldwide Create a Safer workplace using a Management System (AS4801/OHSAS18001) Mousa Sharifi Regional Manager-ISC

3. This is a Disaster!! • According to the International Labour Organization (ILO), more than 337 million accidents happen on the job each year, resulting, together with occupational diseases, in more than 2.3 million deaths annually. • Every 15 seconds, a worker dies from a work-related accident or disease.Every 15 seconds, 160 workers have a work-related accident. 3

4. Workplace accidents in Australia The Australian Bureau of Statistics’ Work Related Injury Survey showed 58 out of every 1000 workers experienced an injury or illness in the workplace in 2009–10. However, half of these incidents involved less than one day or shift absent from work. In 2010–11, 220 workers died due to an injury incurred at work. This equates to 1.93 deaths per 100 000 workers. Work related injury and illness were estimated to cost $60.6 billion in the 2008–09 financial year. This represented 4.8% of GDP. 4

5. A crane driver without safety equipment sleeps on a ledge Ok, I am A Professional Feb 2013 Melbourne's CBD

6. Melbourne crane operator killed in fall! Feb 18, 2013

7. Ok, It is FUN

8. Ok, I didn’t know How to do it!

9. Ok, Don’t Underestimate my ability , Trust me Mate!

10. OOPS!

11. Safety or Accident? Which is more Costly?

13. The Cost of Work-related Injury and Illness for Australian Employers, Workers and the Community

14. Peter Drucker American management consultant, educator, and author “The first duty of an organization is to survive and the guiding principle of business economics is NOT the maximization of profit, it is the avoidance of loss."    14

15. Focusing on individual human error whilst ignoring the system failures that caused it. BLAME Culture! 15

16. Deming on Safety “Currently, management works under the assumption that people and not the systems they work in, are responsible for safety. We therefore, reward and punish people but the system they work in remains unchanged…” (W.E. Deming, July 11, 1992)

17. AS/NZS 4801.2001: Occupational health and safety management systems – Specifications with guidance for use, helps to meet the auditable criteria for an occupational health and safety management system. 17

18. OCCUPATIONAL HEALTH AND SAFETY MANAGEMENT SYSTEMS • Occupational Health and Safety Management Systems is used so that organizations can: • Establish an OHS policy appropriate to the organization • Carry out hazard identification, hazard/risk assessment and control of hazards/risks associated from the organisations products and services • Identify and comply with relevant legislative and regulatory requirements • Set Occupational Health and Safety Objectives and Targets • Plan, Control, Monitor and Review activities so that the OHSMS systems are maintained effectively

19. Benefits ofAS 4801/ Ohsas 18001 • Compliance with legislation • Ownership of health and safety issues • Nominal effort is required • Training needs are identified and realised • Reduce costs • Opportunity for integration • Liabilities minimised 19

20. Swiss Cheese

21. How management system helps

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25. Hazard Source or situation with a potential to cause harm in terms of injury or ill health, damage to property, damage to the workplace environment, or a combination of these. • Risk Combination of the likelihood and consequence(s) of a specified hazardous event occurring.

26. AS 4801 Assessment Management Review Review H&S Audits Policy Emergencies Legislation Hazards & risks Operational Control/Hazard Identification and management Objectives & Targets Communication & Consultation Training, Awareness & Competence “A Journey of ContinuousHealth & Safety Improvement” 26

27. Health & Safety Policy,Is the ‘road map’ Clear ‘direction’ as to where you want to be and the strategies that are to be deployed to enable you to reach your chosen destination. It should clarify: - The vehicle to be used, (in this case AS 4801) - Who will be responsible for driving and steering it throughout the whole journey. - As all employees will be required to travel along with you, your planned journey will have to be communicated to all - A copy of the road map (OH&S policy) explained to everyone, Avoiding the journey becoming a ‘mystery tour’! 27

28. Common non-conformances ▶ The policy is not defined by top management or out-dated ▶The policy is not relevant to the company’s activity or scope ▶ Commitment to continual improvement is not clearly defined or missed out ▶ No mechanisms are in place for revision of the policy ▶ The system records do not support the policy commitments ▶ Communication with employees is not carried out or is inadequate. 28

29. Planning for hazard identification and risk assessment ‘Route planning’ • Before you set off upon your journey, an assessment will have to be made to identify any actual or potential hazards that may prevent you from reaching your ultimate destination (hazard identification and risk assessment) and your route adjusted to suit (risk control). • Consideration will have to be taken when developing your company specific road map (policy statement) to the avoidance and elimination of such hazards. 29

30. Hint: Permanent staff, temporary, casual and contractors are the same!

31. Hint: Infrastructure, equipment and materials at the workplace, whether provided by the organization or others should be considered. ▶ Regular and systematic maintenance/ Repairs ▶ Ventilation, Temperature, Lighting, Cleanliness ▶ Absence of overcrowding ▶ Safety underfoot/floors ▶ Freedom from falls and falling objects ▶ Structural integrity and stability ▶ Doors and gates ▶ Escalators and travelators ▶ Pedestrian traffic routes ▶ Vehicular traffic routes ▶ Sanitary conveniences/washing facilities ▶ Drinking water ▶ Clothing accommodation ▶ Rest/meal facilities. 31

32. Hint –Risk Management process • HSE Guidance promotes a 5-step approach to hazard identification and risk assessment: • Step 1: Look for the hazards • Step 2: Decide who might be harmed and how • Step 3: Evaluate the risks and decide whether the existing precautions are adequate or whether more should be done • Step 4: Record your findings • Step 5: Review your assessment and revise it if necessary. 32

33. Hint- SomeTypical hazards ▶ Electrical ▶ Fire ▶ Handling ▶ Slipping ▶ Tripping ▶ Noise ▶ Vibration ▶ Chemical use and spillage ▶ Ventilation ▶ Radiation ▶ Lifting ▶ Falling objects ▶ Traffic Movement ▶ Lone-working etc.

34. Hint- 5x5’ Assessment Method Evaluate the risks Assess the Risk individually to determine whether on not such hazards are tolerable or intolerable whereby: Likelihood (Probability) 5 = Very likely to occur/has Occurred 4 = Probable 3 = Possible 2 = Remote 1 = Improbable Severity (Consequence) 5 = Fatal Outcome 4 = Major Injury 3 = Three Day Injury 2 = Minor Injury (First Aid Treatment only) 1 = Accident/Incident where no injury occurs 34

35. Hints for implementation: ▶ Consider ALL of your legal obligations when carrying out your hazard identification and risk assessment processes ▶ Use the HSE’s five-step approach to risk assessment as a basis for your methodologies ▶ Ensure that those responsible for carrying out your assessments are trained and competent ▶ Review you assessments in light of significant changes to workplace layout, equipment, processes etc. or any accidents that may occur ▶ Assess any improvement actions, to make sure that your suggested improvements do not create new hazards and risks ▶ Utilise your health and safety audits to continually review the adequacy of your assessments. ▶ Keep it simple!

36. Common non-conformances ▶ Lack of comprehensive, documented procedures for identifying hazards ▶ Incomplete coverage for past, current and planned activities ▶ Incomplete coverage of all activities, products or services ▶ Hazard identification under routine and non-routine not adequately covered ▶ Risk assessment of activities of all personnel having access to the workplace, including subcontractors and visitors not considered ▶ Hazard identification and risk assessment does not include facilities in the workplace provided by others ▶ Poor provision for keeping the information up to date 36

37. Legal and other requirementsThe ‘one-way streets’ • Legislation can be likened to a ‘one-way’ street, you have to drive up it the right way or you could ultimately face a fine and/or prosecution. • You will need to identify the ‘one-way’ streets (legislative obligations) that you will have to travel down upon your journey and ensure that your road map (policy statement) makes reference to them. • To avoid driving down a ‘new’ one-way street the wrong way you will have to keep up to date with changes to legislation 37

38. Common non-conformances On the whole, certification to AS 4801 can be withheld if a legislative breach is identified. Other potential non-conformances include: ▶ Procedures not established or maintained ▶ Identification of legal requirements not sufficiently comprehensive ▶ Little or no reference to other requirements ▶ Failure to recognise how laws, regulations or other requirements are relevant to the organization ▶ Access to legal and other requirements cannot be demonstrated ▶ Evidence of legal compliance cannot be demonstrated.

39. Structure & responsibility‘Drivers’ of the health and safety vehicle • Responsibility for driving the vehicle (AS 4801) have to be shared. • ‘co-driver’ (Management Representative) will ‘direct’ a number of select drivers through the one-way streets (legislative obligations) and look out for any unpredicted hazards that may become apparent. • Everybody has responsibilities/Roles regarding health and safety. 39

40. Training, awareness and competenceDriving lessons and test • Each selected driver will have to be made aware of the road map (policy statement), road hazards (hazards and risk assessments), one-way streets (legal obligations) and be taught the Highway Code (Safe Work Method Statements). • External ‘driving instructors’ [consultants] may be used for this purpose. An ‘on the road’ test (measure of competence) will have to taken and passed at the end of the driving lessons (training). 40

41. Common non-conformances ▶ Training needs analysis not completed for all personnel at each function and level ▶ Appropriate training not delivered especially where the training need assessment has been identified potential hazards associated with particular responsibilities ▶ Training found to be inadequate or incomplete, particularly for emergency preparedness and response (including contractors) ▶ Failure to keep training records up to date or to undertake evaluation process to check competence. 41

42. Operational controlThe ‘Highway Code’ • The Highway Code (operational procedures), which, if followed, will ensure that accidents do not occur, and that one-way streets (legal obligations) are negotiated correctly. Emergency preparedness and response • ‘Breakdown and recovery membership’ • Contingency plans, should an emergency occur. Performance measurement and monitoring • ‘Regular checks to see that the journey is to plan’ • Continual monitoring and measurement of key points of call (objectives) and the status of the one-way streets (legal compliance). 42

43. Common non-conformances ▶ Operational control procedures are not related to significant health and safety hazard ▶ Operational control procedures not prepared or implemented to avoid the possibility of contravening the policy, objectives and targets ▶ Operating criteria not stipulated ▶ No mechanism in place to identify the significant health and safety hazards of goods and services and weak operational control procedures applied to suppliers and contractors ▶ Emergency response plans not developed or tested ▶ Emergency plans not reviewed after the events and no records to show this has occurred ▶ Training programmes not extended to include emergency preparedness ▶ Contractors not informed of procedures ▶ Significant impacts are not monitored to track performance ▶ Objectives and targets are not tracked ▶ Procedures are not established to track legislative compliance ▶ ▶ Procedures dealing with calibration of equipment are not established. 43

44. Accidents, incidents, non-conformance andcorrective and preventive action‘Accident reporting’ Provides a systematic means of reporting accidents should they occur along the journey. It makes provisions for the amendment of vehicle (system) faults, should that be found to be the cause of the accident. 44

45. Common non-conformances ▶ Procedures and responsibilities inadequately defined to ensure that non-conformities, corrective and preventative actions are taken ▶ No record of investigation of the cause of the non-conformance ▶ Failure to take appropriate corrective action ▶ Preventative action not demonstrated to ensure that the same problem does not arise again. 45

46. Audit OH&S Management System auditing is a process whereby organizations can review and continuously evaluate the effectiveness of their OH&S Management System. OH&S Management System audits need to consider OH&S policy and procedures, and the conditions and practices in the workplace. 46

47. Common non-conformances ▶ Auditors are not sufficiently independent of the activity audited ▶ Responsibilities for performing audits are not clearly defined ▶ Audit programme is not sufficiently comprehensive to cover all areas of the OH&S or activities which hazards can arise ▶ Audit frequencies are not based upon the levels of risk associated with the activity ▶ Auditors are not well trained for managements system audit and do it just as safety inspectors ▶ Audit reports are not completed within the original scope of the audit 47

48. Management review‘Motorway service stops’ Whereby all the drivers can get together to review the journey to date and discuss the effectiveness of, and changes to, the road map (policy), key points of call (objectives), travel timetable (management programme), one-way streets (legislation) and the highway code (operational procedures). Such a get together is used to assess the adequacy of fuel levels ($) to complete the journey, and to discuss the results of police spot checks (Audits) and demerit points (Certification). 48

49. Common non-conformances ▶ The frequency of management reviews is not clearly stipulated in the procedure ▶ The agenda of the management review does not include an examination of the effectiveness of the OH&S system in delivering the policy ▶ Information gathered to review the OH&S system is insufficient ▶ Failure to document and follow up actions agreed action of the management review 49

50. Thank You for your Attention • AS/NZS 4801:2001 • OHSAS 18001:2007 • ISO 31000:2009 • The Costs of Work-related Injury and Illness for Australian Employers, Workers and the Community, Australian Safety and Compensation council • Key Work Health and Safety Statistics , Safe Work Australia • WWW.ILO.ORG, International Labour Organization • Institution of Occupational Safety and Health(IOSH) • Guide to implementing a Health & Safety Management System , NQA • Australian Bureau of Statistics • National Occupational Health and Safety Commission 50