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BM0019 ICA2. Marketing. Presented By: Chong Kai Ling (042304Q) Lim Chee Hou (046200L) Pan Hui Hui (041203Y) Xiao Junhui (042867H). Introduction. Amway is one of the leading direct-selling companies in the world. Marketing Mix Societal Marketing Concept
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BM0019 ICA2 Marketing Presented By: Chong Kai Ling (042304Q) Lim Chee Hou (046200L) Pan Hui Hui (041203Y) Xiao Junhui (042867H)
Introduction Amway is one of the leading direct-selling companies in the world. • Marketing Mix • Societal Marketing Concept • Research Methodology • Focusing on consumer Buying Behaviour so as to better target their need, wants and demand
History of Amway • Direct selling company • More than 40 years of growth • Manufacturing, administrative & distribution facilities world wide totaling more than 930,000 square meters • Over 3.6 million renewed distributors • More than 6,000 employees • 55 affiliates worldwide • Operates in more than 80 countries • More than 500 approved patents worldwide • Employs more than 400 R&D professionals and support staffs in Ada
Motto of Amway • Contributes to keep the Earth Clean and Green. • Plastic bottles can be incinerate without releasing poisonous gases. • Detergent are bio-degradable • Environment-friendly The slogan of Amway is “Where Life Get Better.” Amway websites: www.amway.com , www.amway2u.com
Marketing Philosophies • Societal Marketing • Satisfy consumers’ needs • Take care of environment • Direct-selling method
Marketing Mix • Products are value for money (Price) Amway products can be used full strength for maximum effectiveness or be diluted to last much longer. Results: - Extremely economical cost per use - Reasonable and competitive price • Money BackGuarantee (Price) Customers are protected Results: - Promise consumers are products are of price and quality satisfaction
Marketing Mix • Home Shopping Convenience (distribution) Goods deliver to doorstep with excellent servicing. Amway service with a smile! Results: -Direct Selling -Prevent snowball effects
Marketing Mix • Extensive Range of Products (Products) • Nutrition and Wellness Skin Care & Cosmetics • Personal Care • Home Care • Home Tech • Product- Home Care .Is environmental friendly and the chemical used is bio-degradable.
Marketing Mix Attractive, Reliable, Prompt Services and Value for Money (Promotion) • Purchase after purchase. • Limited period offers provided. • Illegal to advertise • Promote products through words of mouth and money back guarantee.
Research Methodology • Using stratified random (probability sample) • Use survey research. • Contact method plan – Face to face interview. • Sampling unit - customer • Sampling size - 100 people
Finding and Analysis What Amway products are you using?
Conclusion • Amway LOC™, chosen homecare products. • word of mouth, a powerful channel for advertising Amway’s products. • Consumers continue the usage when they are satisfied with the products. • Amway good Quality products and Excellent customer service won consumers’ loyalty • Garnered the Top choice as cleaning agent.
Recommendation • Publicize in Singapore • Giving out trial packages • Improve on the effectiveness of the products