1 / 14

eHealth Network Monitoring

Senior Network Design Seminar Professor Morteza Anvari 10 December 2004. eHealth Network Monitoring. Network Tool Presentation J. Gaston. Purpose of Monitoring. Network monitoring is a method of efficiently ensuring several goals are achieved Availability

dylan
Download Presentation

eHealth Network Monitoring

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Senior Network Design Seminar Professor Morteza Anvari 10 December 2004 eHealth Network Monitoring Network Tool Presentation J. Gaston

  2. Purpose of Monitoring • Network monitoring is a method of efficiently ensuring several goals are achieved • Availability • Ensure customers can use the network and its supported systems for a specified percentage of time • Reduce MTBF and MTTR by quickly identifying root cause of outages • Performance • Ensure a variety technical metrics are achieved by providing real-time measurement of enterprise’s current operation • Examples are capacity, utilization, accuracy, etc. • Manageability • Modify operating parameters, traffic patterns, and device configurations based on current system health and status

  3. Monitoring Objectives • Manage performance and availability of LANs, WANs, and network devices • Measure current performance to establish a baseline and verify compliance with service level agreements (SLAs) • Prevent outages and ensure availability by identifying which resources are at risk of failure • Manage servers supporting network services, such as firewalls, DNS, and DHCP servers, on Windows and UNIX platforms • Perform continuous, active tests of application availability and functionality

  4. Concord’s Approach ~Business Service Management Business Service Management delivers… • Visual representation of the dependencies between business processes, business applications and the IT infrastructure. • Reduced downtime and shorter problem resolution time because IT support focuses on solving the correct, high priority, business-relevant issues. • Operational efficiency because operators can use a single console for viewing the status of business services as well as for displaying IT infrastructure views. • Business service views can be customized and enabled for viewing by business users, thus giving the line of business a better understanding of how the IT infrastructure is performing.

  5. End User Services System and Application Infrastructure Network Infrastructure and Services Conceptual Enterprise Monitoring

  6. Conceptual Enterprise Monitoring

  7. Business Service Management Business Service view Real time fault Performance Availability Server Monitoring Agents Application Monitoring Application Availability Robots Application Response Agents System and Application Management Application Performance Management Practical Service Management Network Health® • LAN/WAN • Router/Switch • Wireless LAN • Mobile Wireless • IP Telephony • Remote Access • Frame Relay • QoS • DSL • ATM • Cable Traffic Analysis Network Management

  8. eHealth Functionality • Variety of mechanisms monitor enterprise at multiple levels • SystemEdge agents installed on servers to track CPU load, memory usage, and disk activity • RMON probes collect packet statistics and protocol data from links, paths, and network devices • Capable of receiving third party MIBs to leverage existing technology and monitoring solutions • Information assembled by central console server and correlated to build various views and reports • Oracle database provides backend storage and data management • Rules and thresholds highly customizable to ensure alerts and reports are tailor to needs of user, whether technical or business

  9. Information Flow and Detail Business view – the status of the business service Operational view – status of application, system and network components Alarm detail – drill down for more information to resolve problems quickly Servers and Applications Users Networks

  10. Real-time update of service availability and problem duration Enterprise View

  11. Real-time update of end userresponse by region Site View

  12. Understand all details of the service: application, server, and network Service Details

  13. Questions? eHealth Network Monitoring http://199.221.15.35/bin/welcome.sh Network Tool Presentation J. Gaston CIS 460

More Related