Tool 1 Short Form “Technical Foundations For Industry And technology”

1. Tool 1 Short Form “Technical Foundations For Industry And technology” Topics 1. Background on the toolkit 2. Kaizen defined and introduced 3. Technological infrastructure 4. Change, culture and the technologist 5. Tool applications……

2. Background On The Toolkit Develops leaders for participatory team-based technical problem solving, change. Addresses broad technical organizational issues, systems, global competition, change. Tools, techniques, problem solving practices for quality and productivity improvements. Basis of quality system organizationally, with empowered teams doing technical projects.

3. Background On The Toolkit

4. Quality Management Systems (QMS) International Standards Organization (ISO) Synchronous Tools, New Product Development Information Analysis, Communication Systems Enhanced Problem Solving, Decision Making Documentation Tools, Lean Project Team Professional Outcomes, Growth, Knowledge Technological Infrastructure Data Tools, Six Sigma Service, Tools Manufacturing, Non- Manufacturing Applied Research, Project Structure Internal, External, E-commerce Relationships Cultural Change And Continuous Improvement Industrial Technologists’ Toolkit For Technical Management Background On The Toolkit, Systems

5. Kaizen Defined And Introduced

6. Kaizen Defined And Introduced

7. Kaizen Defined And Introduced • Kaizen is about continual improvement • Kai = change, Zen = good, change to the good • Small, incremental, cost effective, resourceful • Work area waste focus, disciplined, systemic • Selected characteristics, examples • Understanding customers for change • Total quality, data managed, documented • Total productive maintenance • Just in time, synchronous, production • Empowered, disciplined, leaders

8. Kaizen Defined And Introduced • Gemba is where the work is done • Waste, non-value added, to be eliminated • Reduced variation, product and process • Worker driven, knowledge on teams • Takt is target time value for improvement • Operation cycle times averaged • Average provides target value for reduction • Standardized work, times must result • Standard operating procedures (SOP) • Train and educate

9. Kaizen Defined And Introduced

10. Kaizen Defined And Introduced

11. Technological Infrastructure The Technological Functions Model Inputs Processing Outputs Materials Transformations Products Resources Change/Value Added Wants/Need • Technological functions supplies needs • Capitalistic, free enterprise, system • Production oriented, competition assumed • Communities, regions, individuals • Values, attitudes, ethical, moral issues • Global, organizational infrastructure

12. Technological Infrastructure

13. Technological Infrastructure Technology Defined Technology is defined as applying techniques, tools, resources and systems to circumstances for improvement. This is the definition, and philosophy, the toolkit relies on to support team based, ongoing, technical improvements in quality and productivity--world class.

14. Technological Infrastructure Technological Organization, Re-engineering

15. Change, Culture And The Technologist

16. Change, Culture And The Technologist • Technological core values, pivotal to change • Efficiency • Specialization and complexity • Mobility and convenience • Luxury, necessity, newness and throwaway • Conformity, change and progress • Dependence • Rationality and order • Technological confidence • Change contingency, must understand values

17. Change, Culture And The Technologist • Technology is driving the change • Change relates to competition • Change requires education, leadership • Improvement means change, education • Technologists must be leaders, teachers • Technologists must be change agents • We must transfer the technology • We must prepare, reshape, the workplace • We must form, lead, teams--redefine work • Technology, technologists, must empower

18. Change, Culture And The Technologist • Technology and academia • Change requires educational leadership • Improvement also is change in education • Technical change in universities is evident • Not everyone welcomes changing education • Students, faculty must be empowered • Teach and learn more independently • Technology is driving all change • Cultural, all levels and functions • Organizational, all types, functions

19. Tool Applications……. • Toolkit applications are a key part of the courseware • Located in separate folder of the CD • Provides the template for team portfolio • Each application s part of team project, portfolio • Designed to be done by all, each team member • First read long form, then short review, applications • Total contribution in application form is compiled • Portfolio is gradually evolved around applications • Tool 1 applications are: • OPCP, introduced, continuously built, not just as 1 • SOGA also introduced, built gradually, started now • Documentation System Design, Communication, DSDC • ISOQSAOPP, designed to help set a plan for team • GOTA, vacabulary, glossary of terms • All follow through, do and post, independently

20. Tool Applications……. • Ongoing Process Control Plan (OPCP) • Continuously built over entire course • Gradually evolved based on team, project growth • Becomes key part of team project, portfolio • Key ISO technical document for improvement

21. Tool Applications……. Standard Operating Procedure Analysis (SOGA) • Process symbol: eliminate unused symbols • Step: sequence in process • Operation procedure: description of process step • Time: amount of time allocated to step • Other: important related information to clarify • Built over time like OPCP • Main part of team project, portfolio

22. Tool Applications……. • ISO/QS Audit, Objective Prioritization Plan (ISOQSAOPP) • Preliminary plan, setup of assessments, work for team • Familiarize with ISO, auditing, all on same page, terms • Strategic planning, team level, change and improvement • Project 50% done when “problem” nailed down • “hot spots” focus, project objectives, gradually PPDPOA • Gantt from SDA form or template, for time, sequence • Partial form is shown……..

23. Tool Applications……. • Glossary Of Terms, Applications (GOTA) • Continuously added to over entire course, by all • Helps enhance vocabulary, get all on same page • Terms are in toolkit, various parts, not just this course • A sampling of the form (partial) is shown……..

24. Tool Applications……. • Documentation System Design, Communication (DSDC) • Initial design, plan for how the team will work • Given that all work is about communications……. • Documentation is blackboard is critical • Must consider initially how this will happen, DSDC • DSDC provides opportunity to reflect on, discuss