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INTRODUCTION. >From academic research: . The history of work. . The history of Industrial Revolution >>From Practical work . Consultant to Organizations
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INTRODUCTION >From academic research: . The history of work. . The history of Industrial Revolution >>From Practical work .Consultant to Organizations >>>The approach used for this book combined participant observations with semi-clinical interviews and small group discussion
Part one: Knowledge and Computer-Mediated Work. • The laboring body: Suffering and skill in production • The abstraction of industrial work • The white collar body in history • Office technology as exile and integration • Mastering the electronic text
Chapter one The laboring body: Suffering and skill in production • The history of the relation between the progress and the body • The early factory and the problem of the body. • The paradox of the body • The body was as well a source of effort as a source of skill • The purification of effort • The scientific approach of management “Taylorism”
Chapter TwoThe abstraction of industrial work • The body’s virtuosity at work • The dissociation of sentience and knowledge • From action-centered to intellective skill • Computer mediated work and the problem of meaning
Chapter Three:The white-collar body in history • The unique etiology of “white-collar” work • Executive management as craft • How executive work was rationalized • Middle management and the demands of acting-with • The origins of clerical work
Chapter Four:Office technology as exile and integration • Automating and informating the white-collar workplace • Automating the office • Informating the office: Work as electronic text
Chapter Five:Mastering the electronic text • Action-centered skill and oral culture • Competence and performance when work is textualized • Patterns of cognition in action-centered and intellective skills • The social psychological significance of intellective skills • Technology and the burden of change
Chapter SixWhat was managerial authority? • Early sources of managerial authority • The manager as scientist • The new equation: status, ability, and the right to command • Recent challenges to managerial authority
Chapter SevenThe dominion of the smart machine • The managerial meaning of automation • The terror of command and the revenge of submission • Authority maintains its distance
Chapter EightThe limit of hierarchy in an informated organization • Who will harvest • Life at the data interface • Informating: Autonomous process or conscious strategy
Part three: The material dimension of power • The information panopticon • Panoptic power and the social text
Conclusion There are several lessons to be learned here: • The requirements of an informating strategy support: developing the ideological context and the social skills necessary to plan and implement an informating strategy. • The demands for the distribution of knowledge to accelerate the need of positive change. • The need of organizational innovations.