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MAPP: Identifying Strategic Issues

MAPP: Identifying Strategic Issues. Erinn Green, MA green@srhassociates.com Steven R. Howe and Associates www.srhassociates.com. Background. One day retreat Did two MAPP stages--Identify strategic issues and formulate goals and strategies External location, lunch provided

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MAPP: Identifying Strategic Issues

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  1. MAPP: Identifying Strategic Issues Erinn Green, MA green@srhassociates.com Steven R. Howe and Associates www.srhassociates.com

  2. Background • One day retreat • Did two MAPP stages--Identify strategic issues and formulate goals and strategies • External location, lunch provided • Outside facilitation team—2 facilitators and 3 health department planning staff

  3. Participants • 32 participants / 89 invited • Invitations went out 2 months prior • Signed by chair of Board of Health and chair of Community Health Committee • Groups Represented: • Community Health Committee • MAPP Assessment subcommittees • Northern Kentucky Board of Health

  4. Method • Small group work at assigned tables • Started with list of issues developed by community health committee • Lead group through nine-step process

  5. Method • 9 steps: • Brainstorming • Combining in small group • Discussion of each item • Prioritization in small groups • Reporting out • Information gathering • Combining in large group • Ordering issues • Evaluation

  6. Results • Tables identified 32 issues • Ended up with top 5 priority issues • Let people fold in related issues not endorsed as highest priority in next stage

  7. Five Priority Issues Issue #1: How do we recognize and meet the needs of our diverse population and ensure access to the health care system? This includes the following populations: aging, minorities, imprisoned, homeless, uninsured, working poor, special needs, gay and lesbian and vulnerable.

  8. Five Priority Issues Issue #2: How do we gather, analyze, use and share data for program planning, evaluation and resource allocation? Issue #3: How do we ensure the quality of the public health system?

  9. Five Priority Issues Issue #4: How do we impact fragmented healthcare services to provide more seamless, integrated comprehensive care? Issue #5: How do we leverage our educational opportunities to disseminate health knowledge, skills and dispositions (attitudes)?

  10. Sharing the Results • Well publicized results • Distributed transcript to all participants and invitees • Information included in: • Public Health Improvement Plan • Annual Report of Northern Kentucky Public Health

  11. Involving a consultant • Clear RFP process • Open relationship with planning staff • Consultants familiar with strategic planning • Anecdotal information from planning staff • NACCHO MAPP materials—web and publications • Excellent record keeping from prior stages

  12. Challenges • Getting people there for an all-day event • Moving people through an unfamiliar process • Getting people to let personal priorities go and focus on the group endorsed issues

  13. Learnings • People like being able to talk through these issues with others • Able to get concentrated, specific work done with one day retreat • Outside facilitator can be “bad guy” to move process along • Need to keep people moving throughout day

  14. Additional resources • Our final MAPP planning report: http://www.srhassociates.com/reports/nkidhd_mapp.pdf • Contact information: • Steven R. Howe and Associates • 513.253.8719 • green@srhassociates.com • www.srhassociates.com

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