90 likes | 102 Views
This article highlights the importance of communication in mitigating damages and minimizing loss in the context of international food aid. It emphasizes the need for two-way partnership, fact-finding, and understanding between carriers, cargo receivers, and surveyors. Effective communication can lead to timely resolution, increased reach of food aid, and savings for taxpayers.
E N D
International Food Aid Conference Loss Mitigation Communication Jerry Nelson April 2007
Mitigate Damages Triage Reasonable Timely Gap-Free Legal Partnership
Mitigate Damages • Carriers Must • Take reasonable care to minimize loss (after they are aware) • Cargo Receiver Must • Accept cargo • Mitigate loss • Surveyors have role in mitigation of loss
Communication – Is Not • Me-me-me • Arguing/Hostility • Hand Grenade/Hit & Run • Blame / Judging
Communication – What it is • TWO WAY/CHAIN PARTNERSHIP • LEADING-RESPONSIBLE • FACT FINDING • CONTRIBUTION • RESULT FOCUS • UNDERSTANDING
Mitigation of Damages • Summary: Communication Is What Partners Do To Give And Get Understanding
Mitigation of Damages • Result: • TIMELY FACT CLARITY • RISK TEAM REWARDS • INCREASED FOOD AID REACHES NEEDY Tax payer savings !!!