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June 2016. Introduction to Spectralink PIVOT:SC Enterprise Smartphone. Agenda. Introducing PIVOT:SC PIVOT:SC Features PIVOT:SC Benefits Services and Training PIVOT:SC Market Opportunities Manufacturing Hospitality Retail Healthcare PIVOT:SC Solution Differentiators.
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June 2016 Introduction to Spectralink PIVOT:SCEnterprise Smartphone
Agenda • Introducing PIVOT:SC • PIVOT:SC Features • PIVOT:SC Benefits • Services and Training • PIVOT:SC Market Opportunities • Manufacturing • Hospitality • Retail • Healthcare • PIVOT:SC Solution Differentiators
Introducing PIVOT:SC (Model 8744) AN ENTERPRISE-GRADE SMARTPHONEwith familiar featuresand usability combined with the quality, durability, and reliability essential for work
PIVOT:SC Product Features Alarm button Integrated push-to-talk 8 Mp Camerawith flash Wi-Fi 802.11a/b/g/n radio Google-Certified Android5.1 OS Dragontrail damage-resistant touchscreen Snap-in 2200 mAh battery pack Bluetooth audio and peripheral support Chemical-resistantIP-64 rated enclosure CUCM SIP integration with voice quality optimization Micro USB for charging and configuration 3.5 mm stereo headset jack
PIVOT:SC Benefits Reliable,high-quality mobile communication Ease-of-use that improves workflowsand efficiency Lower TCO than consumer-grade smartphone solutions • Crystal clear voice quality leveraging Wi-Fi networks • Telephony feature integration with IP call control • Unmatched durability and support for 24x7 environments • Familiar smartphone user experience • Certified by Google for Android application environment • Advanced capabilities with integrated camera, PTT, and security features • Easy to deploy, integrate, and manage • Enterprise-grade design for multi-user, multi-shift environments • User changeable battery for extended use • Enhanced maintenance programs for high availability, low service costs
PIVOT:SC Accessories Charging Carrying Snap-on Clip Replaceable Battery Universal Power Supply Holster withBelt Clip Protecting Case withBelt Clip Screen Protectors
Enterprise Deployment Solutions Spectralink Quick Network Connect (QNC) Device Spectralink Configuration Management Server (CMS) • Fast, wireless download of network configuration and applications • CMS integration for minimal provisioning steps • Server-based centralized management and provisioning • Remote over-the-air configuration • Enterprise-wide & group configuration, bulk provisioning
Call Control and Wi-Fi Integration Certified Interoperability with Cisco Infrastructure Cisco Unified Communications Manager Integration • Validated on UCS 9.0, 10.5, 11.x • CUCM SIP feature support • Basic calling • Call hold, call transfer, call waiting, call forward • Message waitingindication • Directed call park • SIP over UDP • Requires Cisco Enhanced License on Cisco UC platform per handset Cisco Wi-Fi Network Integration • Cisco wireless interop certified through Spectralink Voice Interoperability for Enterprise Wireless (VIEW) program • Comprehensive Wi-Fi security protocol support
SpectralinkSolutions Plus Microsite Learn more • Local and regional sales interfaces • Support in Cisco channel engagement • Pre-sales advice for client projects – configure solutions and applications • Joint planning and pipeline management: opportunistic and strategic • Review the microsite:www.spectralinkplus.com • Make contact with us: spectralinkplus@Spectralink.com • Information for Cisco internal, channel, and end-users • Guidelines for choiceof solutions • Cisco SKUs • Professional services guides • Success stories
Technical Training • Online, self-paced technical training course • Tailored to Cisco and Cisco partner SE and SA communities • Covers installation, commissioning, and support on Spectralink DECT and PIVOT solutions • Overview of wireless architecture considerations and best practices. • Access training from Spectralink Solutions Plus microsite • www.spectralinkplus.com
SpectraCare Services • Spectralink fulfills all service obligations – 1st through 4th tier • Customer and/or reseller engages Spectralink Global Services with trouble tickets and RMA transactions • Warranty and maintenance offerings: • Standard first year warranty with 10 day handset exchange, no tech support • SpectraCare maintenance with next-day handset exchange, 8x5 tech support • SpectraCare+ maintenance with advanced replacement handset exchange, 24x7 tech support
The Enterprise Smartphone Market $1.2 Billion • Overall market includes “semi-rugged” devices from consumer manufacturers • Line-of-business applications defined by use cases where the device is assigned by job function, not to individuals global market for smartphonesin line-of-business applications Top Markets: Healthcare Retail Industrial • Top markets have critical communication and application requirements for mobile employees in the workplace Source: VDC Research Strategic Insights 2015: Enterprise Mobility Solutions
Healthcare Applications PIVOT helps clinicians get the information they need in real-time PATIENT OUTCOMES CLINICAL QUALITY AND SAFETY OPTIMIZE COSTS • Quieter environment and faster response improve patient satisfaction • Better coordination of care teams and clinical resources • Reduce communication errors through real-time voice and secure messaging applications • Immediate access to patient records • Integration with clinical alerts and alarms • Leverage existing wireless and telephony infrastructure • Improve staff and resource utilization • Eliminate potential security risks from personal smartphone use
Retail Applications PIVOT improves customer service and store efficiency IMPROVING OPERATING EFFICIENCIES BUILDING BRAND LOYALTY SAFETY AND SECURITY • Increase customer satisfaction and loyalty through improved responsiveness • Associates spend more time with customers • Immediate access to product pricing, inventory, and other details • Better communication between associates without annoying paging or radio noise • Reduce customer wait times with improved coordination of resources • Immediate response from managers to address urgent needs • Discreet notification of spills and security issues • Reduce shrinkage through integration with inventory control systems • Broadcast notifications for urgent communication
Industrial Applications PIVOT provides smooth, efficient, and safe operations UPTIME AND EFFICIENCY SAFETY AND SECURITY QUALITY AND DURABILITY • Reach maintenance personnel instantly to troubleshoot problems • Efficient movement of materials and goods through real-time communication • Instant notification of issues through integration with plant management systems • Movement detection and alerts for worker safety • Broadcast notifications through push-to-talk or messaging applications • Coordination of event response teams • High quality, reliable communication in high noise environments • Durability to withstand 24x7 usage in harsh environments
Hospitality Applications PIVOT improves service levels, guest response, and efficiency GUEST EXPERIENCE STAFF PRODUCTIVITY SAFETY • Integration with guest management systems to coordinate resources • Integration with property management systems for mobile dispatch and status • Immediate response to guest emergencies • Discreet notification of security events • Coordinated communication throughout the facility • Faster response to guest requests • Notification of loyalty customers and VIPs • Reduce check-in and check-out wait times with mobile transactions • Eliminate noise from paging and radios
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Cisco SKU’s PIVOT:SC 8744 Pricing Tentative
Cisco SKU’s: Configuration & Service Offerings Pricing Tentative