Kindle not Responding to Touch

1. Kindle Not Responding to Touch 1. Restart Kindle Restarting your Kindle is the most effective solution when your Kindle frozen on the lock screen. It may take a few minutes for the device to unfreeze, but you won't lose any data if you restart it. Press and hold the power button until the screen flashes, then release it. You can start reading again after the Kindle restarts. It is a straightforward way to fix the error. Charge Kindle 2. When your Kindle frozen on lock screen, you may have to hold down the power button for a few seconds before it restarts. You must first charge your Kindle. Several hours after charging the Kindle, check if it works. Leave the Kindle connected to the charger, then push and hold the power button if it remains frozen. Within a few seconds, the screen will flash, and the Kindle will restart. Here you can check whether the issue is solved or not. Update Kindle 3. You can deal with outdated firmware if your device keeps your Kindle frozen on the lock screen. Update your Kindle's firmware after restarting it using one of the methods described above. Navigate to Amazon's Kindle software update page and download the appropriate software update. Factory Reset 4. You can solve your freezing problems by performing a factory reset on your Kindle. Your Kindle will be erased, so you will need to connect it to your Amazon account and re-download your books. You can reset your Kindle by swiping down and tapping Quick Actions, or by going to Menu > Settings, or All Settings > go to Device Options or Menu > Reset (for older devices, select Reset Device again) > Yes. Now the Kindle frozen on lock screen issue is solved.