150 likes | 162 Views
Learn how to extract and utilize NEAT data effectively from reports and systems to improve hospital performance. Understand NEAT metrics, delay reasons, data input, and output processes for better accountability and patient outcomes.
E N D
Extracting Data to improve NEAT Matthew O’Meara & Linda Christie Director & Data Manager ED Sydney Children’s Hospital Randwick
Issues How to get NEAT data from FirstNet KPI report Manual Extract Getting data out Getting data in
Standard Report Daily Report
Weekly ReportNEAT PerformanceWeek ending 24/11/2013 Average 3 hr 26 min. Median 2hr 35min. Maximum 21hr 26min. Overall 4hr performance: 74.2%
Data In • Enter reason for delay at 4 and 8 hours • Bed, specialty data • Free text description • Educate staff
Data Out • Detailed error report • Export to Excel • Sort arrival to Discharge time • Sort by triage, depart status, ward, specialty • Calculate NEAT for each • Collate data • 3 hours work
Outcome Accountability Meaningful data Timely Patient level
What does Better look like? Standard Accessible Report Data quality – terms, education, feedback