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Customer experiences rule every change and that is the bottom line. All through the years we explore, understand & comprehend how our customer relationship management system keeps the users engaged, seamlessly across the channels during the festivities unceasing 24*7 and beyond!<br>And what is more, keeping the businesses on their toes intelligently to be geared up for the holiday sales & rush is an important part of the CRM too!<br>Read more at: http://ecrmsolutions.co/blog/crm-software-solutions-holiday-season-cracking-code-customers-enterprises/<br>
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CRM Software Solutions This Holiday Season!
With winter already set in, we are looking forward to Christmas & the New Year! • The customers drive the frenzy in-stores expecting to be pleased and leave with wonderful experiences • And there are the travelers, the party goers, etc. and the frenzy is a thing to combat for the varied businesses • It has been a mixed bag in India since the last festive season was hit with demonetization • GST is into implementation and customer experiences were modified to suit the new compliance levels Cracking the Code for Customers & Enterprises
Customer experiences rule every change and that is the bottom line • Through the years we understand how our CRM keeps the users engaged, seamlessly during the festivities unceasing 24*7 • Keeping the businesses on their toes for the holiday sales
“Re-inventing ourselves is a huge deviation from the traditional approaches and brings in a whole load of responsibilities too creating an impact to a varied clientele”
Retailers & Malls • eCom Stores • Logistics • Travel Companies • Hotels • Restaurants • Transportation Making an Impact
Customer Relation Management Does the Trick! Trending technologies to give a boost means a booming season all through the winter
“Online & brick & mortar approaches merge seamlessly to evolve comprehensive CRM strategies”The Beacons Bonanza for Holiday ShoppingThe Big Rise of Smart Retail with the Tiny Beacons10 Expert eCommerce Tactics for a Booming Holiday Season
“And then there are interesting lifestyle changes, gifts & offers too”The Big Switch No Hitch Online Grocery Stores for a Hassle-free HouseholdExciting Christmas Gifts! An Apple or an Android?
“Analytics the Star of the Show”Cashing in This Diwali & Halloween with Big Data & AnalyticsBig Data Analytics – a Sure Shot Booster to eCommerce during Holiday Season
CRM Driving the Holiday season 2017 It is more than interesting to learn how CRM drives the holiday seasons across the world
It helps shortlist customers showing special interest in vacation sales and help establish known communication channels • CRM insights generated from the history put to logical use generate automated reminders with latest holiday deals & captivating images It’s almost Christmas, nothing to order? Contact Management with Established Channels
The year end is the best time to introduce deals & discount schemes to increase engagement • Turning CRM software to identify the correct offers for the appropriate customers We have added on to your points! Happy New Year!! Loyalty Programs to Keep Them Bound
CRM software helps in analyzing & predicting the interest patterns of customers • Segmenting the market helps focusing on products and their individual strategies Track What Sells, Market Watch Hey the candles you bought the last time, we now have super candle stands for them!
250 people in your city are talking about the trip already!! • Social media passes on amazing amount of information to the CRM software • Enterprises should link their social media to CRM software • That can analyze feedback and capture trends Social Media Watch
It helps predict the items that will go off the shelf first • And average replenish rate for all in-demand goods never turning back a customer Win the Market During Peak Periods We are running out fast but are ready with more!
“CRM software proves to be a turning point in help shape the business strategy on how to deal with a huge inflow of customer demands during holiday season”
In 2016 customers spent more than 100M USD more on online purchases as compared to brick and mortar stores • Cyber Mondays & Black Fridays see sales more than 3 billion USD • Retailers capitalize more than 40% of their yearly revenue Key Statistics for CRM
What are you waiting for? Know How We Make Your Holiday Business Better! Request a FREE POC to Test Drive our Services SPEC House“, Parth Complex, Navrangpura, Ahmedabad-380 009, INDIA www.spec-india.comlead@spec-india.com +91-79-26404031 to 34 , VOIP + 1 - 908 - 450 – 9862