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Health for Life The Wellness Business Case. Bottom Line: “The right thing to do”. Intel’s Health for Life Health and Wellness Programs. Alice Borrelli Director, Global Health and Workforce Issues Intel Corporation June 19, 2009. Pilot and General HRA Data Comparison.
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Health for LifeThe Wellness Business Case Bottom Line: “The right thing to do”
Intel’s Health for LifeHealth and Wellness Programs Alice Borrelli Director, Global Health and Workforce Issues Intel Corporation June 19, 2009
Pilot and General HRA Data Comparison Higher risk in the pilot related to accurate, on-site biometrics.
Intel’s Health for Life - 3 step wellness check How the program works • On-site Health Check • Contracted with leading supplier to offer at major US sites • Extensive marketing and communications • Opt in through scheduling tool • Includes labs and vital signs • HRA Questionnaire • Online • Instant results • Health Coaching • Face-to-face health coach • Prioritize risks • Links to health plans and resources • Health Promotion and Disease Management • Diabetes • Cardiac • Asthma • Depression • Pregnancy/neonatal • Weight mgmt. program • Incentives • Three American Express $25 Gift Cards
3-step Wellness Check Success Metrics • Over 37k US Health Checks since program inception • ~17k in Y1, ~13k in Y2; ~7.8k Y3 YTD • Y2 ~45% return rate; Y3 tracking at ~71% • Overall Y3 participation is trending up • Once in the program, most employees complete all three steps • Satisfaction scores consistently in 95% range over two+ years • 21% movement Y1 to Y2 from very high/high risk groupings, with reductions in every medical risk factors except blood sugar and all lifestyle risks • Intel Achievement Award (07); NBGH Best Employers for Healthy Lifestyle (07 & 08); Highest level recognition from IHPM (2008)
Initially targeted Malaysia, Philippines, Israel, Ireland and Costa Rica Focus on site size, readiness and support model 2008: Implement Malaysia, Costa Rica and Israel Decision involved extensive local stakeholder engagement,including Site HR, Occupational Health and Business Management Each site program designedto fit local needs Medical system Existing programs Culture Language For 2009: Explore India and U.K. China approved Global Wellness Expansion 2008-2009
Financial Analysis Data Collection & Analysis Space Plan Service & Function Design Business Case for adding Primary Care • Business models developed for each site • Start-up and sustaining costs developed • ROI analysis developed and validated by Intel Finance Team • Sensitivity analysis completed on utilization assumptions • Full service clinic room schedule and concept model • Space feasibility analysis • Expansion feasibility/options • ROM construction/IT estimates An industry leading consultant teamed with our multi-disciplined Intel team and used a building block methodology for developing the recommended clinic transition proposal • Eligibility • Clinic services • Estimated patient counts per day • Clinic staffing model and operating hours • Community medical services and associated costs • Employee cost share • Intel OH Database (IIMCM) Injury Illness Medical Case Mgt • Medical Monitoring Database • Ingenix Integrated Medical Mgt Tool (IMMT) Health Plan Data (med. visits, etc.) • Intel Health Plan Participation Data • Health for Life data • HRA (Health Risk appraisal) • Travel data from expense reports • Current clinic/site demographics (staffing, space, layouts, eLP) • Key Assumptions (Utilization % and work loss time savings) Decision to start with one site
ACT AZ Pilot Success Goals – Status to date Meeting or exceeding goal Within 20% of Meets goal Missing goal by > 20%
Patient Satisfaction – Thru Apr ’09 (6.5 months) Key Messages • Satisfaction results have met or surpassed our Exceeds threshold for four straight months! • Center staff continue to receive high marks (94%) & positive comments • Average patient wait time to see medical staff = ~6-7mins (Jan-Mar avg. data)