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General Education Office

General Education Office. ILA2401 English for the Hotel Business Unit 10: Events/Conferences. Objectives. The objectives of this unit are…. 1. Language Focus: Facilities Management and Planning 2. Vocabulary Focus: Events Facilities and Management

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General Education Office

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  1. General Education Office ILA2401 English for the Hotel Business Unit 10: Events/Conferences

  2. Objectives The objectives of this unit are…. 1. Language Focus: Facilities Management and Planning 2. Vocabulary Focus: Events Facilities and Management The purpose of this unit is to develop competence with using events terminology, principles and planning activities.

  3. Objectives By the end of this unit you will be able to: • Describe the MICE industry and it’s relation to the hotel business • Describe conferences and AV equipment requirements • Plan appropriate seating arrangements • Talk about accommodation contents and facilities • Describe size and dimensions • Understand written and schematic plan seminar requirements

  4. MICE

  5. M eetings I ncentives C onventions (conference) E xhibitions http://www.tceb.or.th/

  6. MICE Statistics

  7. Facilities Planning & Budgeting Good Planning is essential for effective events equipment date location/facilities ? budget food service theme/concept hotel accommodations hire more staff start time finish time invite

  8. Conferences What exactly is a conference?  A conference is an assembly of individuals or groups to meet and discuss changes or ideas important to their field of study or business. But what is the purpose of a conference?  The purpose of a conference is the presenting of new information about a specific topic, and then giving the audience an opportunity to reflect on the information and present new questions for discussion.

  9. Event Equipment Do you know the names of the equipment below used for events? 1. screen 3. 4. 5. 6. autocue spotlight data projector overhead projector lectern 2. 7. 8. 9. 10. micro- phone sound mixer amplifier speakers Together, these items are called a “PA System”.

  10. AV - Technology Developments Short Throw Projectors LED Walls Interactive Boards Visualizers Presenter Controllers 3D LED Cube http://youtu.be/dVHP7Nhsn4E Hologram? http://youtu.be/Zf_eXDPElh0 LED Curtains

  11. Facilities Planning & Budgeting Boardroom Classroom TheatreCircle Cluster/Cabaret U-Shape

  12. Event Seating Arrangements Which arrangements would be more suitable for the following events: 1. Lecture 3. Presentation (e.g., Powerpoint) 2. Product Launch 4. Workshop/seminar 5. Board meeting 6. Wedding banquet 7. Press conference 8. Signing ceremony

  13. Facilities Planning & Budgeting Listen to a conversation between the Conference and Banqueting Manager of the Grosvenor House Hotel in London and the Conference Co-ordinatorof the ETOA. They are discussing the Albermarle Suite. As you listen, label the names of the rooms and complete the information about size and equipment.

  14. Describing contents • Look at these ways of talking about the contents of a room: • It’s got…..( a flip chart and a video) • It contains….. • It’s equipped with….. • We can provide…. • There are… • It’s set out ….. (in boardroom-style) • It’s arranged …..

  15. Describing size and dimension Look at these ways of talking about size, shape and dimension: AIt’s 6 metreswide and 12 metreslong. It’s 6 metresby 12 metres. It measures 6 metresby 12 metres. BIt’s square/rectangular/round. It’s L-Shaped It’s shaped like an H CIt has a seating capacity of sixty. It can take up to sixty people. It can seat up to sixty people.

  16. Describing Conference Facilities - Matching Match the start of sentences (1-10) to the information (a – i) ____________________ i(a) b(f) c(h) g(e) f(b) h a(i)e(g) h(c) d

  17. Speaking – Discussing Conference Venues You have a plan of the Chesterfield/Spencer Suite where you and your partner are holding a conference. You have the dimensions, the seating style, and the equipment available in each room. Your partner has an outline plan with none of this information and will ask you questions to obtain it. Use the sheets provided to give/ask correct information.

  18. Room Organisation Making effective use of available space is essential. Instructions for room organisation may be in written form or shown as a plan.

  19. Room Organisation Making effective use of available space is essential. Instructions for room organisation may be in written form or shown as a plan.

  20. Room Organisation Exercise You are employed as an Assistant Events Coordinator for a hotel. Using the information provided, answer the questions from Tasks 1 to 3 on the hand out.

  21. Summary • During this lesson you have learned how to: • Describe the MICE industry and it’s relation to the hotel business • Describe conferences and AV equipment requirements • Plan appropriate seating arrangements • Talk about accommodation contents and facilities • Describe size and dimensions • Understand written and schematic plan seminar requirements

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