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SCHOOL DISTRICT #83 (NORTH OKANAGAN-SHUSWAP). HOW WE GOT TO $.76 FROM $.91 ……. IN LESS THAN 2 YEARS OUR JOURNEY. AWARENESS. BCPSEA mid April 1999 – Attendance Management / Return to Work Program Workshop Change in classification groupings Expected significant increase in base rate.
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SCHOOL DISTRICT #83(NORTH OKANAGAN-SHUSWAP) HOW WE GOT TO $.76 FROM $.91 ……. IN LESS THAN 2 YEARS OUR JOURNEY
AWARENESS • BCPSEA mid April 1999 – Attendance Management / Return to Work Program Workshop • Change in classification groupings • Expected significant increase in base rate
REALITY CHECK • HISTORICAL TREND BASE RATESD #83 RATE 1999 $.34 $.34 1998 $.42 $.47 1997 $.52 $.59 1996 $.47 $.52 Average 11% surcharge
NEXT STEPS • RELIEF OF COSTS ANALYSIS • REVIEW CURRENT PRACTICE AND PROCEDURE • MAKE RECOMMENDATION FOR CHANGE
RELIEF OF COSTS • PREPARE A THREE YEAR CLAIMS ANALYSIS 1997–99 • IDENTIFY THE TOP FIVE CLAIMS COST IN EACH YEAR • LOOK FOR CLAIMS THAT MET CRITERIA • PREPARE LETTERS REQUESTING COST RELIEF ON ELIGIBLE CLAIMS • SUBMITTED SEVEN LETTERS RECEIVED COST RELIEF ON FOUR CLAIMS
REVIEW OF CURRENT PRACTICE • Identified variation in reporting to WCB. • Highlighted lost opportunity with lack of involvement from First Aid Attendants. • Had no single point of entry for review, no central filing system and no collection of statistics. • No communication with employees or WCB. • We essentially signed “blank” cheques on claims.
RECOMMENDATION BASED ON: • Our historical trend of assessments averaging 11% surcharge and • Year 2000 assessment rate of $.91 when base rate $.80 and • Deficiencies that were identified in our current practice and • Lack of district-wide accident reporting statistics and information THAT WE IMPLEMENT A CLAIMS MANAGEMENT PROGRAM
CLAIMS MANAGEMENT PROGRAM • Developed new incident reporting form that captured full information. • Communicated new process, form and responsibilities to Principals/Managers and first aid attendants at each facility. • Established new centrally located record keeping practice and implemented a new review of documents step. • Created new database to record and report incident information to District Safety Committee and Senior Management.
RESULTS • Increased INVOLVEMENT in workplace incidents by employer, supervisor and employee • STATISTICS regarding workplace incidents which facilitate more informed decision making • Increased COMMUNICATION between employee, facility and WCB • $ SAVINGS as a result of tighter controls and procedures
COST vs BENEFIT • Implementation costs include new form set up, database development and claims management course for two people. Approximate incremental cost of $2,000. • Benefits include a comprehensive and accountable program which provides reporting and saves approximately 15% of the cost of WCB premiums annually.
KEY RESOURCES • BCPSEA – John Bonnet, OH & S • S.D. #42 Maple Ridge – Pitt Meadows • S.D. #63 Saanich • BC Labour Employers’ Advisers – www.labour.gov.bc.ca and click on Employers’ Advisers