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Strengthening the Court Reporters’ Educational System

Strengthening the Court Reporters’ Educational System. Dr. Watson Scott Swail Philadelphia, PA April 2, 2005. Why Retention is an Important Issue. Retention stable at 50 percent Issues of cost and quality Federal and state intervention. Why Students Leave. Academic Preparedness

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Strengthening the Court Reporters’ Educational System

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  1. Strengthening the Court Reporters’ Educational System Dr. Watson Scott Swail Philadelphia, PA April 2, 2005

  2. Why Retention is an Important Issue • Retention stable at 50 percent • Issues of cost and quality • Federal and state intervention

  3. Why Students Leave • Academic Preparedness • Campus Climate • Commitment to Educational Goals and the Institution • Social and Academic Integration • Financial Aid

  4. Age Distribution of Court Reporters (NCRA Members Only)

  5. Age Distribution of Students (NCRA Members Only)

  6. Age Distribution of the Court Reports (NCRA Members Only)

  7. Cost of Student Attrition • Institutional • Individual • Societal

  8. Cognitive Factors Social Factors The Student Experience Institutional Factors

  9. Academic Rigor Quality of Learning Aptitude Content Knowledge Critical-Thinking Ability Technology Ability Study Skills Learning Skills Time Management Academic-Related Extracurricular Activities Social Factors The Student Experience Institutional Factors

  10. Financial Issues Educational Legacy Attitude Toward Learning Religious Background Maturity Social Coping Skills Communication Skills Attitude Toward Others Cultural Values Expectations Goal Commitment Family Influence Peer Influence Social Lifestyle Academic Rigor Quality of Learning Aptitude Content Knowledge Critical-Thinking Ability Technology Ability Study Skills Learning Skills Time Management Academic-Related Extracurricular Activities The Student Experience Institutional Factors

  11. Financial Issues Educational Legacy Attitude Toward Learning Religious Background Maturity Social Coping Skills Communication Skills Attitude Toward Others Cultural Values Expectations Goal Commitment Family Influence Peer Influence Social Lifestyle Academic Rigor Quality of Learning Aptitude Content Knowledge Critical-Thinking Ability Technology Ability Study Skills Learning Skills Time Management Academic-Related Extracurricular Activities The Student Experience Financial Aid Recruitment & Admissions Academic Services Student Services Curriculum & Instruction

  12. Cognitive Factors Social Factors The Student Experience Institutional Factors

  13. Five Components of the Student Retention Framework

  14. The current status of the reporter education system • Not enough schools; online learning only option for rural students; CC programs only look at numbers; private schools focus more on student needs. • Firms may settle for reporter with lesser skills because of lack of qualified reporters. • Schools been unable to recruit students with aptitude and ability to achieve and succeed. How do we know what type of person will succeed. • Feel that proprietary schools don’t care as much about students • Recruiting without qualification is a “deadly issue.” • Our theory approval system is antiquated, and outsourced to institutions.

  15. The current status of the reporter education system • Branding is a major problem/challenge. In the world, people think we are a “dying” business. Technology taking over (perception). • This is a competency-based profession and education system; pass or fail, which “crashes” the graduation rate. • At one point had “role models” teaching; in one school, teachers were those who failed the test… We need to know who our educators are in the field. • Our most promising students are those who are intellectually engaged. Students who are enthusiastic, but have to wade through a long road of training that is not intellectually demanding. • Students come in with an unrealistic picture of what the field has to offer.

  16. Specific challenges in the court reporting / captioning profession • We haven’t looked at how the industry has changed and adapted the program; we have added pieces but not taken out (KISS) • Not enough motivation within educational system. • Tuition is a challenge for students, forcing them to extend their education (time to degree) • WE burden students with way too much information/technical when they don’t need it or are ready for it. • Recruitment policies: court reporting takes an intellectual type of student/professional. We have to get the word out… • Adult students don’t have the same mental talents. • Being able to motivate those who are self-motivated. • This was a full-time, bread-winning profession; then it was marketed as a part-time profession.

  17. NCRA’s current and future role in the education system • Create minimum standards for recruitment to guide or assist schools; • Create pilot projects to test education models. (test theories; learning). • Create training (intensive) for new professionals; work with firm owners to develop curriculum; • Figure out way to help schools motivate students; use our own experience to develop models. We need to identify these “effective practices” model. • Teach schools the business of teaching & learning. • What is the special aptitude of court reports that leads to success. Perhaps create inventory for admissions process (developed from survey about attributes). This info can also be used to market court reporting broadly.

  18. NCRA’s current and future role in the education system • Economic analysis of the “cost” of student departure. • Mentoring boot camp to teach people how to mentor the entire student body, and those who do so on small group or individual level. Mentors for new professionals. • We’ve never targeted career counselors at colleges and universities. • Emphasize teacher trainings; professional development; so they can see what the profession is like, not just isolated in the school. • We’ve allowed vendors to determine “who we are.” We need to recreate our image. • We have an obligation to provide skills trainings, not only to new professionals, but extended to teaching the teachers.

  19. NCRA’s current and future role in the education system • Develop online qualifying test. Aptitude, personality, as well as punctuation, etc. • Is there something we can do to help with accreditation process for NCRA schools? • NCRA should expand the teacher training program (provide more incentive to become certified instructors). • NCRA: put the word out where firm members could come to glut areas (e.g., Texas) for recruitment.

  20. Top Ten Considerations • Rely on proven research. • Suit the particular needs of the campus. • Institutionalize and become a regular part of campus service. • Involve all campus departments and all campus personnel. • Take into consideration the dynamics of the change process and provide extensive and appropriate retraining of staff. • Focus on students. • Ensure that the program is fiscally responsible. • Support institutional research in the monitoring of programs and students. • Be patient. • Be sensitive to students’ needs and target the most needy student populations.

  21. www.educationalpolicy.org

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