Caller

1. Caller Contact PSTN Skype/PC Mobile SMS • Call Filtering • Conference Calls • Speaker Phone capabilities • IVR • Record Calls • Follow me • Follow me up • Smart Call Through SMS Skype/PC PSTN Mobile SkyQube Owner

2. Outgoing Calls Typical Call Charges Call Charges with SQ Savings Rating Value Rating Local Call Scenarios SQ Owner cost: SQ Owner cost: Local outgoing mobile (Trigger cost through Call Back or SMS Call Back) + PSTN/mobile outgoing +mobile incoming • Trigger Cost + Callback Contact w/o Skype access (Local) • Mobile/PSTN Call Trigger call SQ Owner Redirected call Call Back Contact cost: • Mobile/PSTN Contact cost: Incoming mobile or Incoming PSTN Incoming mobile or Incoming PSTN SQ Owner cost: SQ Owner cost: Local outgoing Mobile (Trigger cost through Call Back or SMS Call Back) + PSTN/mobile outgoing +mobile incoming • Trigger Cost +Call back • Skype/Internet Connection Contact with Skype access Trigger call SQ Owner Redirected call Call Back Contact cost: PSTN or Mobile Incoming call Contact cost: • Mobile/PSTN Broadband SQ Owner cost: Oversea Call Scenarios SQ Owner cost: Mobile IDD outgoing (Trigger cost through Call Back or SMS Call Back) + PSTN/mobile outgoing + mobile incoming + PSTN Discounted IDD • Trigger Cost + Call back • Mobile incoming Contact w/o Skype access (Overseas) Trigger call SQ Owner Redirected call Call Back Contact cost: Mobile incoming call • Mobile/PSTN Contact cost: Mobile incoming call SQ Owner cost: SQ Owner cost: (Trigger cost through Call Back or SMS Call Back) + PSTN/mobile outgoing +mobile incoming IDD Mobile Call • Trigger Cost + Call Back Contact with Skype access (Overseas) • Skype/Internet Connection Trigger call SQ Owner Contact cost: Redirected call Call Back PSTN or Roaming and Mobile Incoming call • Mobile/PSTN Contact cost: Broadband

3. Typical Call Charges Call Charges with SQ Savings Rating Value Rating Incoming Calls Local Call Scenarios Caller cost: Caller cost: Local Mobile Call Broadband Caller with Skype Access • PSTN Local Call • Skype/Internet Connection SQ Owner (Local) SQ owner cost: SQ owner cost: Broadband Redirected call Incoming Mobile Outgoing PSTN + Incoming Mobile Oversea Call Scenarios Caller cost: Caller cost: Local Mobile Call Local Mobile Call • Mobile Caller using Mobile Phone SQ Owner (Overseas) SQ owner cost: SQ owner cost: Local call out Redirected Call Roaming + Mobile incoming PSTN Discounted IDD call + Roaming + Incoming Mobile Caller cost: Caller cost: Caller with Skype Access • Skype/Internet Connection Local Mobile Call Broadband SQ Owner (Overseas) Redirected call Broadband SQ owner cost: SQ owner cost: PSTN Discounted IDD call + Roaming + Incoming Mobile Roaming + Mobile incoming • PSTN Local Call Caller cost: Caller cost: • Mobile Caller using Mobile Phone SQ Owner (Overseas) w/Prepaid Card IDD Mobile Call Local Mobile Call Redirected call Local call out SQ owner cost: SQ owner cost: Roaming + Mobile incoming PSTN Discounted IDD call + Local Mobile Incoming

4. Typical Call Charges Call Charges with SQ Savings Rating Value Rating Dual SkyQube Advantage SQ Owner 1 cost: SQ Owner 1 cost: Redirected incoming call SQ Owner 1 with Skype Access SQ Owner 2 (Overseas) w/ Prepaid IDD mobile or IDD PSTN Broadband Call Out • Skype/Internet Connection SQ owner 2 cost: • PSTN Country Local Call SQ owner 2 cost: Local Local (Country Local PSTN outgoing/GSM outgoing) + Local Mobile incoming Roaming and Mobile Incoming call SQ Owner 1 cost: Caller cost: Redirected incoming call SQ Owner 2 (Overseas) w/ Prepaid Call Overseas no. PSTN Local call IDD mobile or IDD PSTN SQ Owner 1 • PSTN/Mobile • PSTN Country Local Call SQ owner 2 cost: SQ owner cost: Local overseas (Country Local PSTN outgoing/GSM outgoing) + Local Mobile incoming Roaming and Mobile Incoming call Redirected incoming call SQ Owner 1 cost: SQ Owner 1 cost: SQ Owner 1 with Skype Access SQ Owner 2 (Overseas) IDD mobile or IDD PSTN Broadband • Mobile Call • Skype/Internet Connection SQ owner 2 cost: SQ owner 2 cost: Local overseas (Country Local PSTN outgoing/GSM outgoing) + Local Mobile incoming Roaming and Mobile Incoming call

5. Things to consider when implementing SkyQube based on the scenarios SkyQube Features • Gateway for calls while Traveling • Conference Calls • Followme Up Function • Direct SMS to Skype users • Filiter Calls • Smart Call Through • IVR • Record Skype calls • Record PSTN calls • Whether Caller is calling based on skypeID or phone no. • Whether incoming calls are free • Whether its cheaper to call out through PSTN/GSM • When calling someone overseas, whether its local or overseas number that you are calling

6. What is Skype? Skype is a little piece of software that lets you make free calls to anyone else on Skype, anywhere in the world. And even though the calls are free, they are really excellent quality. If you and your friends, family or business contacts are using webcams, you can also make free video calls. You can even call landlines and mobile phones at really cheap per minute rates (and there’s no setup or subscription fee). Skype Competing Solutions: SkypeOut is a cheap way to call from Skype to landlines and mobile phones. You can also use SkypeOut to forward calls to your Skype to your home number or mobile phone.($20 per 10hrs) SkypeIn is a number your friends can call from any phone and you pick up the call in Skype. You can get numbers in one or more of the places offered, and receive calls in Skype from anywhere in the world. Skype SMS lets you send SMS messages to your friends’ mobile phones from Skype. (S$0.15per sms) Skype Voicemail takes your calls when you’re busy or offline. (S$10 for 3mths, S$30 for 12mths) SkyQube Quickstart • Install SkypeQube software for PC and PDA/mobile • Setup SkypeQube contacts on PC, assign Speed Dial • PC has to be on when SkypeQube is in use

7. The interesting thing about VoIP is that there is not just one way to place a call. There are three different "flavors" of VoIP service in common use today: ATA - The simplest and most common way is through the use of a device called an ATA (analog telephone adaptor). The ATA allows you to connect a standard phone to your computer or your Internet connection for use with VoIP. The ATA is an analog-to-digital converter. It takes the analog signal from your traditional phone and converts it into digital data for transmission over the Internet. Providers like Vonage and AT&T CallVantage are bundling ATAs free with their service. You simply crack the ATA out of the box, plug the cable from your phone that would normally go in the wall socket into the ATA, and you're ready to make VoIP calls. Some ATAs may ship with additional software that is loaded onto the host computer to configure it; but in any case, it is a very straightforward setup. IP Phones - These specialized phones look just like normal phones with a handset, cradle and buttons. But instead of having the standard RJ-11 phone connectors, IP phones have an RJ-45 Ethernet connector. IP phones connect directly to your router and have all the hardware and software necessary right onboard to handle the IP call. Soon, Wi-Fi IP phones will be available, allowing subscribing callers to make VoIP calls from any Wi-Fi hot spot. Computer-to-computer - This is certainly the easiest way to use VoIP. You don't even have to pay for long-distance calls. There are several companies offering free or very low-cost software that you can use for this type of VoIP. All you need is the software, a microphone, speakers, a sound card and an Internet connection, preferably a fast one like you would get through a cable or DSL modem. Except for your normal monthly ISP fee, there is usually no charge for computer-to-computer calls, no matter the distance.

8. Outgoing Calls Caller Redirected to Cost Effective Channels Incoming Calls Mobile Mobile SkyQube Owner Skype/PC Skype/PC Contact Outgoing Calls PSTN Line PSTN Line