C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

2019.06 Smart Seven Stars (PMS Hotel) Programapara la Gestión integral del Hotel del Grupo Class One (Release .19.06) New’s C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News publicadas en pagina Web. 2019-04-07 Smart Seven Stars (XII) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News publicadas en pagina Web. 2019-04-07 Smart Seven Stars (XI) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News publicadas en pagina Web. 2019-03-25 Smart Seven Stars (X) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News publicadas en pagina Web. 2019-03-05 Smart Seven Stars (IX) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News publicadas en pagina Web. 2019-01-10 Smart Seven Stars (VIII) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News publicadas en pagina Web. 2018-11-01 Smart Seven Stars (VII) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News publicadas en pagina Web. 2018-10-05 Smart Seven Stars (VI) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News publicadas en pagina Web. 2018-09-01 Smart Seven Stars (V) SHMS - Smart Hotel Management System. Smart HouseKeeping 4.0 En todos los Hoteles, es muy importante la planificación de los trabajos de Limpieza de Habitaciones por parte de la Gobernanta y sobre todo cuando hablamos de hoteles con un cierto número de habitaciones/Apartamentos. Nos comentaba el Director de Operaciones de un hotel que esta labor de planificación no era nunca inferior a las 2 horas diarias, ello nos ha llevado en Class One, a ir un paso más adelante para resolver e interpretar esta problemática. Hemos creado una formulación automática para que nos genere en base a determinados parámetros los tiempos medios de limpieza de las Habitaciones diaria. Los parámetros que hemos considerado son: Tipo de Habitación/Apartamento, Personas que ocupan la habitación, si se procede con los cambios de sabanas y/o toallas, si se tiene que realizar otros servicios programados para ese día (limpieza de Ventanas, Cambio de Albornoces, …), si dicha habitación es Check-Out, Tiempo máximo por limpiadora, … Al proceder al reparto automático de la labor a realizar en día, le damos a Seven Stars las “kellys” que van a efectuar la limpieza y nos fija unas directrices de reparto ecuánimes por limpiadora, asignándole las habitaciones a limpiar a cada una de ellas. La gobernanta puede modificar dicha asignación manual, haciendo los cambios que considere oportunos. Una vez procedido a las diferentes asignaciones, cada "kelly" accederá con su tablets a las Habitaciones a limpiar, teniendo en primer lugar aquellas habitaciones que siendo de salida, ya se ha hecho el check-out (cada vez que se efectúe un check-out, se actualizará instantáneamente en la tablet correspondiente a su limpiadora) Ejemplo real Minutaje (los tiempos están expresados en minutos) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News publicadas en pagina Web. 2018-09-01 Smart Seven Stars (V) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News Web. 2018-07-31 Smart Seven Stars (IV) Best Number One Interactive & Comparative Scorecard. What kind of decisions do we need to take at our Hotel? The current situation is constantly changing, and a hotel must know, immediately, what actions should be taken at every moment. And, for doing this, it is a must to have the necessary information available, immediately and easy to understand. Class One is proud to present, in a single Dashboard, 22 KPIs that collate all of the necessary information to be considered for decision making. OCC the percentage of available rooms or beds being sold for a certain period of time., ADR, Average Daily Rate, RevPAR, Revenue Per Available Room, RevPar is a very classic KPI and regarded as one of the most important financial calculations for any hotel to see how much revenue they have made within a certain period of time. ARR Total Revenue Per Available Room preview of the total revenue from all departments which the room can generate. While RevPar only takes account of the revenue generated by the rooms, Yield factor that refers to the Rate Rack Rate, NetADR. Net ADR (except that it factors in the net revenues), NetRevPARNet Revenue Per Available Room metric is similar to RevPAR, except that it factors in the net revenues (meaning that it accounts for distribution costs, transaction fees and travel agency commissions), NetARR, Occupied rooms, Guests, Children, Cribs, Guest Bed & Breakfast, Guest Half Board, Guest Full Board, Guest All Include, Guest =GuestBed & Breakfast + Guest Half Board + Guest Full Board + Guest All Include + Guest Only Room, RevPOR. Revenue Per Occupied Room Total Revenue / Total Rooms Occupied, RevPOR, unlike RevPAR, considers revenue per occupied room which gives you a better understanding of how much profit you make from the guests who actually stay at your property.TRevPAG - RevPAC. Revenue Per Available Customer Total revenue generated by a single customer. It is calculated by dividing the segment total revenue and∕or the ASA by the number of customer, Total Revenue, Revenue Room Sales, Revenue F&B, Revenue Others C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News Web. 2018-07-31 Smart Seven Stars (IV) Example: The figures we have got for yesterday can be compared against the same day last year (or, if yesterday was a Tuesday, against the same week’s Tuesday, last year), last week can be compared against the same week last year (or two different periods of time such as Easter, even if they haven’t happened at the very same moment), last month can be compared against the same month last year, etc. A date in the future can also be compared against its equivalent for another year, week, 10 days period, month... These values can always be set by the user and, therefore, dates can be in the past, present or future (Forecast Reservation) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News Web. 2018-07-11 Smart Seven Stars (III) A new concept of Hotel Management (SHMS - Smart Hotel Management System) Smart Seven Stars is learning languages, currently available in English, German, French, Portuguese and Spanish, • HouseKeeping (cleaning times, service schedule and waitresses, check using Tablets, ...), Forgotten • Audits of the entire system (Reservations, Billing, Production, Computing, ...) • Check comisiones OTA's --> NetRevPAR • All types of Billing and Collections (TTOO, Agencies, Companies, Walking, Advance, Pro-forms, ...), emails, pdf files, ... • Meals/Diners Forecast, Diners check (theoretical, real), ... • … C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News News Web. 2018-07-11 Smart Seven Stars (III) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News 2018-06-30 Smart Seven Stars (II) A new concept of Hotel Management (SHMS - Smart Hotel Management System) Smart Seven Stars is learning languages, currently available in English, German, French, Portuguese and Spanish, • Booking and Planning. Different Booking (+15), Booking of cribs, Booking of Parking, ... • Fast access to Reservations • Advances and Deposits • Open Bills Format. • Operational Mechanics Web (Favorites, History of use by user) • GDPR exhaustive compliance. C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News 2018-06-30 Smart Seven Stars (II) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News 2018-06-21 Smart Seven Stars (I) • A new concept of Hotel Management (SHMS) • It is an honor to announce the launch of our new Hotel system, we cannot call it PMS (Property Management System) since it would limit its functionalities, that is why we baptize it as SHMS (Smart Hotel Management System). With our Smart Seven Stars, we like to boast of possibly being the best system in the world for the management of your hotel. • Smart Seven Stars is learning languages, currently available in English, German, Portuguese and Spanish, • We have dedicated a hard effort in I+D+i since 2014, to get to apply the latest 4-layer technology and here is the result of our research and almost 30 years of experience, which explains this new concept of SHMS, that gives us an idea of how far we can carry using Smart Seven Stars. • We will publish a series of news explaining different remarkable components (5 in 5) of Smart Seven Stars • Smart Rates, a friendly, simple, fast and intelligent system in the formulation and changes of Rates. • Cognitive search of the kardex. • With all states and provinces (NUT II and III), and ISO2 / ISO3 of countries incorporated into the system. • Photos and locations of the rooms are incorporated so that the client can make their choice or upgrade (pre-checkin) • Foreign currency (OEC3 for BCE) • We would like to indicate the ease of use of the product, which implies the learning curve is practically non-existent C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

News 2018-06-21 Smart Seven Stars (I) C l a s s O n e | H o s p i t a l i t y S o f t w a r e & A d v i s o r y

Disclaimer El presente informe/documento es estrictamente confidencial y de uso interno de la Sociedad, y no podrá ser entregado, ni permitirse el acceso a terceros o hacer referencia al mismo en comunicaciones sin nuestro consentimiento previo por escrito. Este documento ha sido preparado con fines exclusivamente informativos (nunca con carácter contractual) y refleja una serie de observaciones de carácter general sobre ClassOne. ClassOne no acepta ningún tipo de responsabilidad frente a la Sociedad ni frente a ningún tercero como consecuencia de las decisiones o acciones que pueden ser adoptadas por la Sociedad basándose en el contenido de este documento. En caso de contradicción o conflicto entre la versión electrónica y el documento físico, prevalecerá el documento físico.

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