CIVIC Computing UK civic

1. CIVIC Computing UK www.civic.com

2. Project Aim To create an online course that will help Footwear SME’s boost their online sales. 2

3. The road so far….. [Completed Activities:] To date, we have completed the following activities: • O1/A1 – Rationalisation Phase: Elaborated conclusions in relation to the current state of play in e-Commerce practices of footwear sector SMEs in partner countries. Countries topping e-Commerce charts were identified and considered. A methodology was created as well as a questionnaire, so that all partners could analyse their own countries results. Partners input was given throughout. Each partner had to complete the survey using the online questionnaire. Based on their results it was possible to identify what methods the top leaders used in each country, to then create a survey for IO1/A2 – Needs Validation Phase. 3

4. The road so far….. • O1/A2 - Needs Validation Phase: Based on the results from IO1/A1, a questionnaire was created to gain a multidimensional understanding of the needs. Each partner was asked to complete the raw data in a pre-defined template which automatically produced graphs and use the graphs to create a Country report summarizing the situation in their country. Here, the Learning Outcomes of the Online Sales Manager are directly connected to the work for the identification of the actions (O1/A4) and so they are integrated in O1/A4. 4

5. The road so far….. • O1/A3 - Training Methodology and Online Strategies Definition: The training methodology sets out the structure, content, methodology, delivery approach and all relevant aspects of the BOOST4Shoes vocational training system. The training methodology describes the complete process facilitated by BOOST4Shoes. The training methodology of the BOOST4Shoes is action driven (goal based). This will allow footwear SMEs to see the relevance of each action at their workplace and understand the benefits from its implementation. Status: Training Methodology was prepared first and should be considered final for the time being, the online strategies will be discussed today so that they can be finalised also. 5

6. Work in progress….. • O1/A4 - Action List Identification & Description: This activity concerns the inception and description of the concrete actions per e-Commerce lifecycle element (e.g. ordering, dispatching, payment, etc.) for the implementation of each e-Commerce strategy conceived in O1/A3. During O1/A3, several strategies were identified as a result of the previous work. The purpose of A4 is to break down these strategies to actions to be implemented by the SMEs for fulfilling the strategy. Status: COIN will present the initial identification of actions and the proposed template for documenting each action according to the provisions of the proposal for the Online Sales Manager (OSM) course and the Genie online tool which will deliver the strategies and actions to the users. Meeting Expectation: Partners to agree on a time for finalising the selection of actions and a complete timeplan for the development of the OSM course (O1/A5) which according to Gantt should finish end of October (including translations - Subcontract). 6

7. Horizontal Activities • A1 Project Management: - Kick Off Meeting in Edinburgh on 29/11/2017 - Internal partnership agreements signed - 1st payment made (20%) - Project Gantt amended for division of Multiplier Events - Progress report submitted 30/05/2018 - 2nd payment (30%) upon approval of report, up to 60 days from 30/05 - Prerequisites: All info requested for approval of progress report is provided, an indicative payslip for each member of staff for which there is a timesheet for one of the months worked on the project, 70% of first payment has been consumed (2nd payment may be reduced depending on consumption if less than 70%) 7

8. Horizontal Activities • A1 Project Management: In terms of monitoring, the Admin Tool provides functionality to record all budgeted project activities (Intellectual Outputs, Project Meeting, LTTAs, Multiplier Events and Exceptional Costs) and display them in a Gantt along with several other significant elements from the viewpoint of tracking which can be inserted directly in the project calendar. The Quarterly Progress Report (QPR) provided to the Agency with the progress report comprises also a report on the valorization activities carried out in the reporting period and the tracking of effort consumed at the level of IO and profile per partner. The first Quarterly Progress report, contains also the outcome from the assessment of the first project meeting and internal collaboration (A2 Activity work). 8

9. Horizontal Activities • A1 Project Management: Staff days consumption 9

10. Horizontal Activities • A2 Quality Assurance: A Project Quality Plan was prepared by CRE.THI.DEV describing the process agreed between the partners. The Quality Assurance process is connected to the monitoring tool used (Admin) so as to provide for fast and efficient reporting on the quality of the execution of the project activities. More specifically, partners use the Admin to complete: - Timesheets also following the provided guidelines from CIVIC which resulted from consultation with the Agency. - Travel reports after every TPM using the provided functionality and attach boarding passes and preferably also airfare invoice and hotel invoice. - Dissemination actions and their impact using the dedicated online forms and upload relevant evidence. - Quality surveys published after each TPM, ME, LTTA and every six months. 10

11. Horizontal Activities • A3 Dissemination: - A dissemination plan was prepared - A multilingual leaflet was prepared - A Dissemination report was part of the Progress Report submitted - Status today: 11

12. Horizontal Activities • A3 Dissemination / Pending Items: To be discussed during Dissemination session: - Multilingual website (exceptional cost for translations) - Additional website content (news items, etc.) - Responsibilities for social media activity - 1st newsletter preparation and responsibility/planning for 2nd newsletter - Feedback on reported dissemination activities - Insight into Multiplier Events evidence 12

13. Next IO Overview: IO2 IO2 – Online Strategy Genie Personalised training pathways. It comprises two (2) activities. Execution: November 2018 (M13) to February 2019 (M16) Responsibilities: (IO2/A1) – Genie Design and Development: P1-CIVICdesigns the "Genie”, P6-DMAR develops the "Genie", P2-COIN/P3-CTCP/P4-TUIASI/P5-CTD/P7-ISC verify the "Genie" design in terms of functionality. (IO2/A2) – Actions Integration: P6-DMAR Develops the "Genie" and integrates content, P2-COIN designs the "Action Cards" in the front-end, while all partners prepare "Action Cards" based on their content module P3-CTCP, P4-TUIASI, P5-CTCP, P6-CTD, P7-DMAR translate content [budgetary provision]. 13

14. Next IO Overview: IO3 IO3 – Skills Retention Service BOOST4Shoes Skills Retention Course and LME. It comprises three (3) activities. Execution: November 2018 (M13) to October 2019 (M24) Responsibilities: (IO3/A1) – Learning environment set up and configuration: P1-COIN. (IO3/A2) – Content Re-purposing and modeling: P2-COIN guides content re-purposing, P1-CIVIC, P3-CTCP, P4-TUIASI, P5-CTCP, P6-CTD, P7-DMAR work with P2-COIN for re-purposing their content, P1-CIVIC Customises the Content Creation Tool. (IO3/A3) – Pilot (Validation Workshops): P5-CTCP guides validation activities and assesses the quality of performed validation activities, all partners appoint instructors/trainers who will travel to Romania for 5 days to follow a training course on the OSM training program (C1), then, they will run the pilots. 14

15. C1 Overview C1: Train the Trainer's Workshop – RO (Short-term joint training event) Execution: April 2019 (M18) TBC / Dependency: IO1-IO3 Duration: 5 days / Participants: 12 Responsibilities: P4-TUIASI organises and hosts, All partners prepare a training session Representation: P1 – CIVIC: 1 Participants P2 – COIN: 1 Participants P3 – CTCP: 2 Participants P4 – TUIASI: 5 Participants P5 – CTD: 2 Participants P6 – DMAR: 2 Participants P7 – ISC: 2 Participants Amendment Proposition: Reduce C1 to 3 days & combine with 4th project meeting to have 5 days in total. In this case claim 3 days of individual support for training, 0 Euros for travel for C1 and claim full travel expenses for transnational project meeting (575 or 760 + 300) 15

16. Multiplier Events Overview E1a & E1b: Training Promotion Event - UK Execution: April 2019 (M18) / Dependency: IO1/IO2/IO3 Location: United Kingdom (P1- CIVIC) / Participants: 20+20+5 (oversees) E2a & E2b: Training Promotion Event - PT Execution: April 2019 (M18) / Dependency: IO1/IO2/IO3 Location: Portugal (P2-CTCP) / Participants: 20+20+5 E3a & E3b: Training Promotion Event - DE Execution: May 2019 (M19) / Dependency: IO1/IO2/IO3 Location: Germany (P7-ISC) / Participants: 20+20+5 16

17. Multiplier Events Overview E4a & E4b: Training Promotion Event - PL Execution: May 2019 (M19) / Dependency: IO1/IO2/IO3 Location: Poland (P6- DMAR) / Participants: 20+20+5 E5: BOOST4Shoes Academy Promotion - EL Execution: June 2019 (M20) / Dependency: IO1/IO2/IO3 Location: Greece (P5-CTD) / Participants: 40+5 E6a & E6b: BOOST4Shoes Conference - RO Execution: Between June - September 2019 / Dependency: IO1/IO2/IO3 Location: Romania (P4- TUIASI) / Participants: 20+20+5 17