© FMSU Dec2007

1. The Basics More detailed training, particularly about retailing is in the rest of the site at www.diamondfm.info and at our friend’s website: http://www.allareone.co.uk/downloads1.htm Diamond FMTraining Basics © FMSU Dec2007

2. This is a partnership … But, we won’t know how to help you until you tell us … What do you want to do with this business? What do you want to get from it? What are you willing to do to get what you want? When we have the answers we can help you set a plan

3. What’s your why? “If you could draw a picture of your life, as you would choose it to be, and then jump into it … what would it look like?” If money was no object …

4. The 4-Step PATTERN to Networking: Show the Plan (STP)This can be done via the Site – or presentations in homes or hotels … It’s The only way to big money! Retail:Use your own product & do your own personal 3% - set a duplicable example Learn:Go to many presentations & trainings to learn the basics.. Coach:Do notalter our basic training. The main aim is to get duplication therefore you need everything to be simple, do-able and teachable both now and for the long-term

6. Make a BIG list – Don’t prejudge: Take the time to make a written list of names: This section will ID those who are at the same or higher levels of ambition (Partners)Who do you know whom you respect? Success - marriage - attitude - talent.Who do you know who's in business, self employed or tries?Who do you know who's a manager, foreman or supervisor?Who do you know who's a leader, active in clubs, associations or charities? The 2nd section will ID those who are at the same or higher social levels (Party)In 30-seconds, writeyour CLOSEST friends/relations? Who would you invite to a party - was on your Xmas list/wedding list? The 3rd section will ID known acquaintances (Prospects).Who are your neighbours/old neighbours?Who do you work with/have you worked with?Who do you do business with/have you done business with, sold you your house car etc?Who do you know because of; golf, church, school, sport etc? Use the FISHPOND to add more names

7. What if I run out of people? • THIS WILL NEVER HAPPEN! • First you have your own list. • Next you help others with their lists. • Finally you can do FISHPOND ACTIVITY on your own or with your team to create new lists of prospects/customers: • Learn the art of prospecting/contacting people • Buy Internet leads • Use the 1m rule • Use street surveying • Put flyers through letter boxes/hand them out in the street • Put Cards on drivers doors • Make up ‘hot pockets/opportunity grabbers • Put advertising on your car • Put up posters (on your own door/window first)

8. The BEST source of consistent leads: We have an excellent source for leads at a  price of £35.00 for 20- local leads or £50.00 for 20-national leads! These leads have not been sold to anyone else!  They are new and have been pre-qualified as people who are looking to make money from home: They come from an advert that states: "MLM DataNet offer you the chance to learn how to EARN up to £1000 a week working part-time from home.  Forget the 9 to 5 and join the hundreds of people already experiencing the freedom of running their own successful business as a distributor with a leading International company offering affordable products to their customers, they are now offering you the chance to earn good money and have a great lifestyle.   Please enter your details here to find out more": email:mlmdatanet@cytanet.com.cy

9. What if you’re asked: What do you do? I’m a business consultant with Diamond FM … I help people to set up and expand, alongside of what they already do … Do you know anyone in this area who is interested in making money? If I could show you a way that you could create a very good income, alongside of what you already do, would you be the sort of person who would have the confidence to sit down with me & find out more?

10. Basic Web-View Invitation for friends: Keep small-talk to a minimum: It’s just a quick call because I’m in a hurry … Clear the date & time first: I wanted to ask, when do you think you& Mary could take 10-minutes to view something on the Internet for me? Have you got a pen? We’ve found a brilliant way to make money and we want you to see it too - take a look at this site: www.diamondfm.infoand we’ll give you a call to see what you think In answer to questions:I'd love to tell you more but I really can't do it justice on the phone The deal is this, if you like what you see we’ll be working together, if not you can still help us by passing on the information to others.

11. Cold Prospect Invitation to the site: Hi, can I speak to Joe Prospect please? Hi Mr Prospect, my name is Mary Millionaire and I work with Diamond FM ... That won't ring a bell with you because we haven't actually met yet but you responded to a (…...) We’re just sending people to our web-site right now and then seeing if we can talk afterwards … Great, have you got a pen handy? Here's the address: www.diamondfm.info There’s a 12-minute presentation on the site …. When do you think you’ll be able to look? We’ll give you a call in a couple of days to see if you have any questions. In answer to questions:I'd love to tell you more but I really can't do it justice on the phone because it involves some charts & graphs

12. Follow-up: • After the time they said they would look: Call them and ask; • Did you look? • Did it leave you wanting more information or are you ready to get started? • What sort of business do you want? • Now set up either for your upline to call them or a 3-way call, plus aim to get them onto any • conference calls and/or ANY meetings in your area. • READY TO GO – If not local do this via telephone: • Make a list of names using the ‘name nudger’ shown in the lead generation presentation • Fill in & sign the registration form with them ASAP, preferably online making sure the bank account details are correct.  • Help them personally or via 3-way to call their guests if they need help or have a poor show at the first meeting using the scripts shown earlier. • Guide them through the steps shown earlier on how to have meetings • Repeat the process with their positive guests

13. Basic Presentation Invitation: Keep small-talk to a minimum: It’s just a quick call because I’m in a hurry … Clear the date & time first: I wanted to ask, are you& Mary free on Thursday evening? KEY:We’ve found a brilliant way to make a great income, alongside of your job and we want to share it with you before we tell anyone else Take away:“I can’t promise anything at this stage but, it’ll be great if we can work together!” In answer to questions:I'd love to tell you more but I really can't do it justice on the phone because it involves some charts & graphs

14. Format for one on one/home meeting: • One on One:If with upline just follow their advice …Edify • Call the night before; did I say (time) or (time) • When you arrive - Break the ice, remind them why you’re there • Show the plan/ show the products • Ask; “Did that leave you wanting more information or are you ready to start”? • Get them started or arrange follow-up within 48-hours • Home Meeting:It saves time if you can get groups of people to your home • As always, call night before • Keep the meeting room normal - Just tidy where people will be • Remove any distractions • Don’t show concern about others who should be coming but be exited about speaker coming • Introduce speaker as a friend who is successful & helping you etc • The speaker will show the plan & the products - Take notes/record • Serve coffee/tea after • Take positive people to the presenter, remove negative people • Ask; “Did that leave you wanting more information or are you ready to start”? • Get them started or arrange follow-up within 48-hours

15. Structure your business: 500 500 500 YOU YOU 500 500 500 500 • Don’t be TOP heavy • Don’t live in DEPTH • Sponsor 5-wide ASAP • ALLWAYS put your team first • Do ‘strategic’ placements • Build 5X9% to go 21% (30,000 points) • Teach them to do the same • Add more width for 20,000 points side volume • GO DIAMOND 500 500 9% 9% 500 500 9% 21% 500 500 9% 9% 500 500 500 500 21% 21% 21% 21% 21%

16. Fill the grid Fill up the top 5 first (you may be lucky & get one from your upline!) Then aim to fill the grid ASAP by building in depth under each leg. (Check upline about 'placing people'.) 1. Find out what FM goods you would use & become your own customer 2. Make a list of names to invite to the site (check on wwwdiamondfm.info ) 3. Ask those who say NO to the business to try a sample session 4. Create regular customers In addition: You can do parties, sales etc.

17. Edification is the GLUE of our business: Simple example – You edify with your: Words -Always find the good to say. Never use the 4-C’s Deeds -Arrive early, stay late, promote & participate Heart –You can’t fake it, it becomes a way of life Look for reasons to praise, edify, uplift & recognise - make OTHERS the star!