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21 key things an entrepreneur should know about product design. Presentation for BootUp, a Startup Incubator in Hong Kong.
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21 Things You Might Not Know About Product Design... ...and if you do, please pretend like you don't. Etienne Garbugli Product Design & Marketing Consultant
•Comms / Marketing background •First (Geocities) Website in 1998 •Founded 2 startups (Flagback & HireVoice) •Senior Usability / UX Expert •Author of Lean B2B: Build Products Businesses Want
1. Ideas are nothing without proper execution
} Boo.com
2. Most people only really use 5 to 7 services
3. You can’t easily change user behavior
4. Understand your meaning
Company name is for market segment who are dissatisfied with problem being solved. Our product name or service offering provides companies with benefits. Unlike our competitors, we have proprietary advantage. }
5. Challenge the Status Quo
6. You may not need a signup
7. Perceived value is key
Moof.com }
8. You don’t have to build everything
9. Others have done it before
10. The longer it takes to develop, the less likely it is to launch
L L }
11. Typing is a barrier to entry
12. Content actually matters
13. Visual flows convert
14. The blank state should not be blank
} Dokdok.net
15. People love overviews
16. (Great) UX can create word of mouth
} Mint.com
17. Copying can be dangerous
Amazon.com Target.com }
18. Good design feels natural
} Whichtestwon.com
19. You need metrics to survive
20. Features are best introduced one at a time
Batch Import and Export of catalogue Product comparisons Product Reviews Layered / Faceted Navigation for filtering of products in Search Results Shopping Cart Report Product Image Zoom-in Downloadable Products CapabilityAbandoned Shipping to multiple addresses in one order OrderTracking fromAccount A/B and MultivariateTesting Google Base Integration Meta-information for products and categories Admin Dashboard for Report Overview }
21. You can’t know everything
POST analysis Heuristic evaluations Lean startup methodology 5 second test Scrum A/B testing SWOT analysisAarrr metrics 4Q surveys Cost-benefit analysis Conversion funnel Analysis Price Point Analysis Personas }
“Progress is not the number of features, it's user behavior change.” - Dave McClure, Entrepreneur & Investor }
Thank you. Etienne Garbugli Product Design & Marketing Consultant Email: Etienne@leanb2bbook.com Blog: www.leanb2bbook.com Twitter: @egarbugli