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Embracing Excellence: Strategies for Innovation and Growth

Explore innovative strategies for business growth through excellence and innovation. Learn from industry leaders and pioneers on how to thrive in today's competitive market. Discover the importance of embracing change and fostering creativity to stay ahead of the curve.

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Embracing Excellence: Strategies for Innovation and Growth

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  1. 03.29.2007

  2. *Nobook*Top 500 *5/day (text, voice) *Marketing = #1 *Risk *64

  3. *Nobook*Top 500 *5/day (text, voice) *Marketing = #1 *Risk *64

  4. *No book*Top 500*5/day (text, voice)*Marketing = #1*Risk*64

  5. *No book*Top 500*5/day (text, voice)*Marketing = #1*Risk*64

  6. *No book*Top 500*5/day (text, voice)*Marketing = #1*Risk

  7. *No book*Top 500*5/day (text, voice)*Marketing = #1*Risk*64

  8. Plentyatimetogo.Plentyaenergy.Plentyamoney.

  9. Average # of cars purchased per household, “lifetime”: 13Average # of cars bought per household after the “head of household” reaches age 50:7Source: Marti Barletta, PrimeTime Women

  10. *No book*Top 500*5/day (text, voice)*Marketing = #1 *Risk*56/F

  11. Tom Peters’ X25*EXCELLENCE. ALWAYS.Avenue A / RazorfishCaesars Palace30 March 2007*In Search of Excellence 1982-2007

  12. Slides at …tompeters.com

  13. Real deal. Big deal.“n”m = tp brand/brand experience. What’s to lose?Hang out with “weirdos.”Try stuff.Fast.Screw stuff up.Try more stuff.Aspiration: lovemark.Women. (Duh.)Boomers. (Duh.)Boomer Women. (Double Duh.)

  14. EXCELL-ENCE????

  15. “I am often asked by would-be entrepreneurs seeking escape from life within huge corporate structures, ‘How do I build a small firm for myself?’ The answer seems obvious:Buy a very large one and just wait.”—Paul Ormerod, Why Most Things Fail: Evolution, Extinction and Economics

  16. Forget > “Learn”“The problem is never how to get new, innovative thoughts into your mind, but how to get the old ones out.”—Dee Hock

  17. “A pattern emphasized in the case studies in this book is the degree to which powerful competitors not only resist innovative threats, but actually resist all efforts to understand them, preferring to further their positions in older products. This results in a surge of productivity and performance that may take the old technology to unheard of heights. But in most cases this is a sign of impending death.”—Jim Utterback, Mastering the Dynamics of Innovation

  18. “It is not the strongest of the species that survives, nor the most intelligent, but the one most responsive to change.”—Charles Darwin

  19. EXCELLENCE. REVENUE.MATTERS.MOST.

  20. The Commerce Bank Model“Cost cutting is a death spiral.”Source: Fans! Not customers. How Commerce Bank Created a Super-growth Business in a No-growth Industry, Vernon Hill & Bob Andelman

  21. The Commerce Bank Model“Are you going to costcut your way to prosperity?Or …are you going to $$$$$pend your way to prosperity?”Source:Fans! Not customers. How Commerce Bank Created a Super-growth Business in a No-growth Industry, Vernon Hill & Bob Andelman

  22. “Our whole story is growing revenue.”—Vernon Hill (Top-line driven; standard is bottom-line driven by cost cutting)

  23. EXCELLENCE. INNOVATE. OR. DIE.

  24. The Mess IsThe Message! Period!

  25. InnoTacs

  26. We become who we hang out with 1

  27. Measure “Strangeness”/Portfolio QualityStaffConsultantsVendorsOut-sourcing Partners (#, Quality)Innovation Alliance PartnersCustomersCompetitors (who we “benchmark” against)Strategic Initiatives Product Portfolio (LineEx v. Leap)IS/IT ProjectsHQ LocationLunch MatesLanguageBoard

  28. The “Hang Out Axiom”:At its core, every (!!!) relationship-partnership decision (employee, vendor, customer, etc) is a strategic decision about: “Innovate, ‘Yes’ or ‘No’ ”

  29. Why Do I love Freaks? • Because when Anything Interesting happens … it • was afreakwho did it. (Period.) • (2) Freaksare fun. (Freaks are also a pain.) (Freaks are never boring.) • (3) We need freaks. Especially in freaky times. (Hint: These are freaky times, for you & me & the CIA & the Army & Avon.) • (4) A critical mass of freaks-in-our-midstautomatically make us-who-are-not-so-freaky at least somewhat more freaky. (Which is a Good Thing in freaky times—see immediately above.) • (5)Freaks are the only (ONLY) ones who succeed—as in, make it into the history books. • (6) Freaks keep us from falling into ruts. (If we listen to them.) (We seldom listen to them.) (Which is why most organizations are in ruts. Make that chasms.)

  30. We become who we hang out with 2

  31. WhackyWikiWorldWowNow

  32. Rob McEwen/CEO/Goldcorp Inc./Red Lake goldSource: Wikinomics: How Mass Collaboration Changes Everything, Don Tapscott & Anthony Williams

  33. try it. Try it. Try it. Try it. Try it. Try it. Try it. Try it. Screw it up. Try it. Try it. Try it. Try it. Try it. Try it. Try it. Screw it up. it. Try it. Try it. try it. Try it.Screw it up. Try it. Try it. Try it.

  34. do things.

  35. “We have a ‘strategic plan.’ It’s called doing things.”— Herb Kelleher

  36. drill.

  37. “This is so simple it sounds stupid, but it is amazing how few oil people really understand that you only find oil if you drill wells.You may think you’re finding it when you’re drawing maps and studying logs, but you have to drill.” Source: The Hunters, by John Masters, Canadian O & G wildcatter

  38. try things.

  39. “We made mistakes, of course. Most of them were omissions we didn’t think of when we initially wrote the software. We fixed them by doing it over and over, again and again. We do the same today. While our competitors are still sucking their thumbs trying to make the design perfect, we’re already on prototype version#5.By the time our rivals are ready with wires and screws, we are on version #10.It gets back to planning versus acting: We act from day one; others plan how toplan—for months.”—Bloomberg by Bloomberg

  40. PLAYSERIOUSLY

  41. “You can’t be a serious innovator unless and until you are ready, willing and able to seriously play. ‘Serious play’ is not an oxymoron; it is the essence of innovation.” —Michael Schrage,Serious Play

  42. “Learn not to be careful.”—Photographer Diane Arbus to her students (Careful = The sidelines, fromHarriet Rubin in The Princessa)

  43. Screw. things.Up.

  44. “FAIL, FAIL AGAIN. FAIL BETTER.”—Samuel Beckett

  45. “Fail . Forward. Fast.”High Tech CEO, Pennsylvania

  46. “Fail faster. Succeed Sooner.”David Kelley/IDEO

  47. “Rewardexcellent failures. Punishmediocre successes.”Phil Daniels, Sydney exec

  48. try.Miss.try.

  49. READY.FIRE!AIM.Ross Perot (vs “Aim! Aim! Aim!”/EDS vs GM/1985)

  50. S.A.V.

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