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IIAC Working Group on E-commerce Environment and Technologies Exploitation

IIAC Working Group on E-commerce Environment and Technologies Exploitation Realignment of Leisure Facilities Booking Systems and Introduction of Booking Service under the Electronic Service Delivery Scheme.

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IIAC Working Group on E-commerce Environment and Technologies Exploitation

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  1. IIAC Working Group on E-commerce Environment and Technologies Exploitation Realignment of Leisure Facilities Booking Systems and Introduction of Booking Service under the Electronic Service Delivery Scheme

  2. Realignment of Leisure Facilities Booking Systems and Introduction of Booking Service under the Electronic Service Delivery Scheme • Since the establishment of LCSD 2 years ago, we have been using the legacy systems of the two former Municipal Councils for the booking of leisure facilities and activities

  3. Due to difference in policies, the fee structure and booking methods of the two systems are different

  4. In order to improve our service to the public, the two systems have been integrated and launched in March this year

  5. At the same time, business hours for the Interactive Voice Response System have been extended

  6. In addition, we have launched Internet booking service via the ESD scheme

  7. Benefits of Internet booking : • 24-hours one stop shop service • There is no need for the public to queue up in front of LCSD counters

  8. No need to make payment at our counter within 3 days of booking • Availability of venues at a glance on the Internet

  9. To facilitate registration of patrons, an online patron registration system has been launched for the public to submit online registrations

  10. An email magazine has also been introduced to promote cultural and leisure events of Hong Kong. Our objective is to encourage the public to participate in more cultural events and leisure activities

  11. Demonstration

  12. Thank You

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