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CCMA 2017/18 Quarter 1 Results: Non-financial Performance Analysis

This report presents the non-financial performance results of the Commission for Conciliation, Mediation and Arbitration (CCMA) for the first quarter of 2017/18. It includes an analysis of various indicators, such as case referrals, outreach activities, case resolution times, capacity building efforts, and job preservation. The report also highlights the financial performance and expenditure analysis for the same period.

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CCMA 2017/18 Quarter 1 Results: Non-financial Performance Analysis

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  1. COMMISSION FOR CONCILIATION, MEDIATION AND ARBITRATION 2017/18 FIRST QUARTER RESULTS PRESENTATION TO THE DEPARTMENT OF LABOUR MANAGEMENT COMMITTEE 18 OCTOBER 2017

  2. NON - FINANCIAL PERFORMANCE RESULTS

  3. LEGEND Implication: ACHIEVED Performance Indicator is on track or reflects complete implementation. Target achieved 100% + Complete Implication: NOT ACHIEVED Performance Indicator behind schedule. Target not achieved 0% - 99% Complete

  4. 2017/18 FIRST QUARTER PERFORMANCE RESULTS 4

  5. FIRST QUARTER COMPARATIVE ANALYSIS: 2016/17 AGAINST 2017/18

  6. 2017/18 FIRST QUARTER NON – FINANCIAL PERFORMANCE RESULTS

  7. UNDER – PERFORMING NON – FINANCIAL TARGETS FOR THE 2017/18 FIRST QUARTER

  8. THE CCMA IS MAKING A DIFFERENCEQUARTER 1 DASHBOARD1 APRIL 2017 – 30 JUNE 2017 45 748 cases were referred to the CCMA during the period under review The CCMA conducted 939 outreach activities (inclusive of awareness raising activities, capacity building activities and social justice blockages activities On average, the CCMA took 23 days to deal with conciliation cases as compared to the legislated target of 30 days 18 509 people were capacitated to better understand the law and their rights through the outreach activities conducted 38% of jobs (3 425 out of 9 098 jobs at stake) were saved compared to employees facing retrenchments (cases referred to the CCMA) On average, the CCMA took 91 days to deal with arbitration cases against a target of 60 days The inaugural Director’s User Forum on Mining was held on 22 June 2017 The CCMA settled23public interest matters (Section 150) The CCMA received 109complaints and all complaints were investigated and responded to The CCMA settled7.8out of 10of cases heard which constitutes 78%. DASHBOARD

  9. OUTREACH MAP: 1 APRIL 2017 – 30 JUNE 2017 Limpopo: 61 Capacity Building & Outreach activities Gauteng: 277 Capacity Building & Outreach activities North West : 79 Capacity Building & Outreach activities Mpumalanga: 92 Capacity Building & Outreach activities Northern Cape : 56 Capacity Building & Outreach activities KwaZulu- Natal: 47 Capacity Building & Outreach activities Free State: 67 Capacity Building & Outreach activities Western Cape: 163 Capacity Building & Outreach activities Eastern Cape: 97 Capacity Building & Outreach activities Outreach Map

  10. FINANCIAL PERFORMANCE RESULTS

  11. QUARTER 1 FINANCIAL PERFORMANCE RESULTS FOR PERIOD ENDING JUNE 2017OVERALL RESULTS

  12. QUARTER 1 FINANCIAL PERFORMANCE RESULTS FOR PERIOD ENDING JUNE 2017INCOME ANALYSIS

  13. QUARTER 1 FINANCIAL PERFORMANCE RESULTS FOR PERIOD ENDING JUNE 2017EXPENDITURE ANALYSIS

  14. QUARTER 1 FINANCIAL PERFORMANCE RESULTS AS AT END OF JUNE 2017CASE DISBURSEMENT SPEND

  15. QUARTER 1 FINANCIAL POSITION AS AT 30 JUNE 2017

  16. QUARTER 1 FINANCIAL PERFORMANCE RESULTS FOR THE PERIOD ENDING 30 JUNE 2017SPENDING BY PROGRAMME

  17. QUARTER 1 FINANCIAL PERFORMANCE RESULTS FOR PERIOD ENDING 30 JUNE 2017SPENDING BY STRATEGIC OBJECTIVE

  18. Thank You… • MAKING A DIFFERENCE

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